Counselling Coordinator

Change Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives offering support and respect in a safe environment treating each user as an individual and working with them to find the right treatment and care options.

Our core values are Be open be compassionate and be bold and our team members apply these daily to achieve our mission of helping people change the direction of their lives grow as individuals and live life to its full potential.

We are looking for a passionate and dedicatedCounselling Coordinatorto be part of an established service developing and delivering counselling interventions. A key part of this role is recruiting and supporting volunteer and student counsellors as part of our community substance misuse provision ensuring that psychological perspectives are central to everyones thinking.

You will support the empowerment of teams and individuals to increase knowledge skills and professional confidence around the needs of the people who access our services. Through consultancy reflective practice training and clinical case management you will help the wider team create an innovative and effective trauma-informed service.

Location: Dagenham

Hours: Part Time 22.5 hours per week

Contract Type: Permanent

Key Responsibilities:

• Service Coordination: Oversee the delivery of high-quality counselling services.
• Team Management: Recruit train and manage a team of counsellors ensuring they are supported and their work is monitored.
• Therapeutic Oversight: Review all referrals conduct assessments to determine suitability for counselling and manage client allocations. You will also provide direct counselling services as part of your role.
• Clinical Supervision: Engage in clinical supervision according to the BACP/UKCP ethical framework.
• Professional Development: Take responsibility for personal development identifying training needs and participating in regular supervision and appraisal.
• Leadership: Collaborate with the wider leadership team to identify areas for improvement and champion a trauma-informed approach to care.

Role-specific Responsibilities:

This post-holder will be directly managed by the local Service Manager and will be responsible for fulfilling the following duties:

Leadership of Volunteers:

• Recruitment and Training: Lead on a rolling cycle of recruitment and training of volunteer counsellors and counselling students ensuring that all counsellors and students meet agreed minimum criteria and work to ethical and professional standards.
• Support and Supervision: Ensure that all counselling students and volunteer counsellors receive high-quality induction training clinical supervision ongoing support and appraisal. Complete course-related paperwork and reports.
• Service Development: Work with line managers to support and develop the Counselling Service.
• Advocacy: Promote the value and efficacy of counselling volunteering across the partnership and externally.
• Innovation: Identify new opportunities for counselling volunteering roles within the service and the organisation.
• Compliance: Ensure that counselling students and volunteers adhere to CGL policies and procedures with a particular focus on safeguarding case management and information security.

About you:

• Professional Level 4 (minimum) Counselling Qualification and working towards BACP accreditation Qualified at Level 4* diploma (or above) with four years of post-qualified experience
• Working towards a diploma in Therapeutic Counselling Supervision or equivalent that adheres to BACP ethical principles
• An excellent knowledge of a wide range of therapeutic approaches including CBT TA and Person-Centred approaches
• Proven leadership skills
• Ability to train counselling students and volunteers to support service users utilising a variety of interventions

What We Offer

• Enjoy a dedicated weekly Wellness Hour access to our Wellness Hub and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• Were committed to your development with extensive training funded learning and pathways into senior or specialist roles.
• Benefit from transparent pay a contributory pension scheme and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bankholidays(pro rata) increasing to the maximum 30 days over five years of service.
• Join a supportive values-led team where youll feel encouraged and valued from your very first day.
• Where possible were open to discussing working patterns that help you maintain a healthy worklife balance.
• Enjoy discounts on shopping cinema trips holidays and more along with our Refer a Friend scheme.

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications

If this sounds like you and you would like to begin your journey withChange Grow Livethen we would love to talk to you.

A note about using AI in your application

AI can be areally helpfultool when putting together your application and were happy for you to use it. Howeverwhat were most interested in is you.

We want to understand your experiences achievements and strengths so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact youve made in previous roles.

Theres no need to write in a particular style. The strongest applications are those that are authentic specific and clearly demonstrate your skills experience and potential.We look forward to learning more about you.

Direct applications only we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas unfortunately we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here:Skilled Worker visa: Overview -

We reserve the right to close the vacancy early if we receive a high number of applications so we encourage you to apply as soon as possible.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles the salary and payments will be pro rata based on contracted hours.