Copy & Content Manager (12 month FTC)

Were looking for a Copy & Content Manager to join our Workplace Savings team and help create clear useful and engaging communications for our members. Youll work across digital and offline channels turning sometimes complex information into content that people can genuinely understand and use.

This is a hands-on role with plenty of variety combining excellent copywriting with content management stakeholder collaboration and a strong focus on good customer outcomes.

What youll be doing:

• Writing clear engaging and jargon-free copy for emails webpages digital tools and customer journeys
• Developing content approaches that support our customer and business priorities
• Managing content throughout its lifecycle and keeping information accurate and up to date
• Working with compliance and Advertising Standards colleagues to create clear fair and appropriate communications
• Partnering with product teams to explain product features and benefits in a way customers can understand
• Supporting digital and offline communications including email and direct mail campaigns
• Championing accessible customer-focused writing and sharing content best practice across the team
• Helping ensure communications give customers the information they need to make informed decisions

Who were looking for:

• Strong experience writing and managing customer-facing content across digital channels
• The ability to turn complex subjects into straightforward accessible language
• Experience working with compliance legal or other governance stakeholders on customer communications
• Experience developing content in line with customer and business goals
• Confidence collaborating with colleagues across product marketing and design
• Strong organisation skills with the ability to manage several priorities at the same time
• An understanding of digital content strategy and customer engagement
• Financial services pensions workplace savings CMS or regulated communications experience would be valuable

Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are many discounts we offer both for our own products and at a range of high street stores and online
• Were creating netzero carbon workplaces by 2030 by investing in our sustainable modern offices across the UK all designed to bring people together and elevate the inperson experience

Additional Information :

At L&G we believe its possible to generate positive returns today while helping to build a better future for all. 

If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can. 

It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose. 

Remote Work :

No

Employment Type :

Full-time