Coordinator

NPDProcessManageratWatchHouse.

In short: Youare responsible forleading the execution and delivery ofWatchHousesglobal new product development pipeline across foodcoffeeand retail.

This role will project manage the end-to-end product lifecycle from ideation through to launch ensuring products are delivered seamlessly across Housesecommerceand franchise markets. Working cross-functionally acrossWatchHouseteams in the UK and US you will coordinate stakeholderstimelinesand operational delivery to bring commercially successful and brand-aligned products to market.

Combining strong project management commercial awareness and operational excellence this role is critical in ensuringWatchHousecontinues to deliver best-in-class product launches globally.

Directlyreports to: Commercial Director.

Key Responsibilities:

• NPD delivery and execution:Lead the end-to-end delivery of new product launches across Houses and franchise markets ensuring seamless execution from concept through to launch.

• Product launch calendar:Own and manage the global NPD launch calendar defining timelinesmilestonesand go-to-market deadlines across all product initiatives.

• Cross-functional coordination:Coordinate key stakeholders across marketing operations commercialprocurementand supply chain teams to ensure alignment and successful delivery.

• Supplier management:Support Procurement and Supply Chain where neededwith identifyingsuppliers and manage relationships throughout the product development process.

• Launch rollout and operational readiness:Own the rollout of new products into Houses (and ecommerce where needed) including launch packs product specifications operationalbriefingsand training coordination.

• Process improvement and ways of working:Continuously improve NPD workflows launch processes and cross-functional ways of working to support scalability and operational efficiency.

• Performance and reporting:Track launch performance productfeedbackand post-launch reportingidentifyingopportunities to improve future launchesand inputting into commercial briefs and range reviews.

Key to this role:

• 3years experiencein project management operations product delivery or NPD within hospitality retail food &beverageor consumer brands.

• Strong experience managing complex timelines and multiple projects simultaneously.

• Highlyorganisedwith exceptional attention to detail and follow-through.

• Excellent communication and stakeholder management skills.

• Comfortable working cross-functionally across operationalcommercialand marketing teams.

• Strong understanding of product launch processes and operational delivery.

• Commercially awarewitha proactive andsolutions-focused mindset.

• Confident managing suppliers timelines andlaunchcritical paths.

• Experience working across multiple markets preferred.

• A collaborative delivery-focused approach withhigh standardsof execution.

Working atWatchHouse.

WatchHousewas born from a passion to do better - with diligence detail and a relentless pursuit of excellence at our people-first business that celebrates individuality and places respect inclusion and equality at the heart of everything we do. We believe in hiring the right person for the role valuingpersonalityand potential as much as skills and experience. As a team we lead with empathy communicate openly collaborate effectively and support one another to succeed. We hold ourselves tohigh standards sharing in each others successes while staying mindful kind and committed to progress. Our four core values -passiondrive diligence and empathy -guide every decision we make and shape the culturewereproud to build together.

Our Job Application Privacy Notice