Contract Manager Team Leader
Job Summary
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The opportunity
- Provide support in the key and critical contracts / accounts in the contract negotiations phase and in the contract delivery phase.
- Be a commercial enabler by making sure to protect the companys revenues and identify potential commercial levers.
- Be a trustful adviser in providing advice on contract interpretations negotiations and strategic decisions.
- Be a guardian of compliance with contractual obligations provide contractual awareness to the Account team/Delivery team and following up proper completion of contractual obligations identifying risks and managing claims when needed.
- Collaborate coordinate and facilitate the communication between the account team delivery team and other corporate functions (Legal Finance etc.).
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Day-to-day responsibilities
Contract Management
- Be a proactive member of the Worldline delivery team advising and collaborating with the delivery team members in the contract execution to protect the Worldlines interests.
- Lead complex contract negotiations when it is needed. Participate in the preparations strategy definition and meetings with the customer.
- Participate in coordination with the Legal Counsels in the contract drafting and negotiations in relation to the accounts where the contract manager is assigned.
- Be the first point of contact of the sales/delivery team for all contractual matters and take charge of the direct follow up of the relevant customer contract/s in close coordination with the corresponding Legal Counsels.
- Collaborate with the delivery teams in scope for gap analysis project governance management of change requests management of major subcontractors monitor the acceptance procedures and contract interpretation.
- Draft and manage with the delivery team communications to be sent to the customer with contractual impact.
- Ensure that all contract changes (e.g. addendum) are recorded in correct time and format and that the performance of the contractual obligations is properly tracked documented and monitored.
- Identify assess and manage risk-related areas in the contract execution and support rigorous and effective risk management processes in alignment with the risk teams.
Advising
- Provide advice on issues of contractual interpretation and assist in any dispute resolution process.
Relationships
- Develop external relationships with customer contract management counterparts customer procurement teams and third-party personnel as may be required.
- Develop a trusted adviser relationship with customers and internal stakeholders.
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Who are we looking for
- Strong commercial acumen
Ability to balance cost value margin risk and customer/service outcomes. - Expert contract management and negotiation skills
Deep experience drafting reviewing negotiating and administering complex contracts with suppliers operators public-sector bodies or partners. - Risk and compliance management
Ability to identify contractual regulatory financial operational and reputational risks early and build protections into contracts and governance. - Stakeholder management and influencing
Strong ability to work across legal procurement finance operations engineering and executive teams plus external partners and customers. - Sector knowledge: transport / mobility operations
Familiarity with the specific dynamics of transport and mobility
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Perks & Benefits
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Required Experience:
Manager
About Company
Put the power of payment innovation to work with Worldline, Europe’s leading payment service provider.