Contact Centre Support Worker
Posted:
9 June 2026 (30+ days ago)
Application Deadline:
6 September 2026
Vacancies:
1 Vacancy
Job Summary
3-month contract position with a local authority
Summary
- This is a 3-month contract position with a local authority focused on supporting the day-to-day operations of Childrens Contact Centres. The role is crucial in ensuring a safe secure and welcoming environment for children families and visitors. It contributes to the effective delivery of contact services while upholding high standards of safety confidentiality and professional practice.
Responsibilities
- Support the daily operation of Childrens Contact Centres to ensure a safe and welcoming environment.
- Assist in the coordination of contact sessions and centre activities.
- Ensure facilities are prepared and maintained to support service delivery.
- Carry out basic site maintenance and health & safety checks.
- Report faults risks or maintenance issues promptly.
- Ensure compliance with health and safety procedures at all times.
Requirements:
Essential Experience Required
- Experience working with children families or within a social care setting (desirable).
- Experience in an administrative or support role.
- Experience working in a team and collaborating with external partners.
Essential Qualifications Required
- Good standard of education including English and Maths (or equivalent).
- Relevant training or qualifications in childcare social care or safeguarding (desirable).
Additional Information
- Working hours: 18 hours per week.
- Location: Churchill Court 2 Westmoreland Road Bromley Kent BR1 1AS United Kingdom.
- Hours: 2:00 - 6:00 on Fridays and 9:00 - 5:00 on Saturdays and Sundays. This schedule is non-negotiable.
- The successful candidate will primarily be based at Royston Childrens Contact Centre not at the Civic Centre.
- DBS required.
- We operate on a bi-weekly schedule.
The role closes on 10th June 2026 apply ASAP.
Required Skills:
To support the day-to-day running of Childrens Contact Centres ensuring a safe secure and welcoming environment for children families and visitors
Required Education:
To support the day-to-day running of Childrens Contact Centres ensuring a safe secure and welcoming environment for children families and visitors