WE ARE LANDSEC

Weidentifyand shape places that create opportunity enhance quality of life and bring joy to the people connected to them.

This is howwevecreated the UKs leading portfolio of urban places and one of the largest real estate companies in Europe.

Our 10 billion portfolio is built around premium workplaces the countrys pre-eminent retail platform and a residential pipeline that will redefine urban life.

Wevehoned this ability over 80 years. Spotting the opportunities building the partnerships and continually adapting to shape the places that meet the needs of a changing world.

Places where life happens. Where businesses grow. And where cities are defined.

LOCATION

Located at80VS Victoria Street London howeverto travel to sites when needed. Expected office days are 3 4 days.

THE ROLE

• Supportthe development and delivery ofconsumer experience initiativesacross retail destinationsensuring alignment with brandoperationscommercial and consumerobjectives.

• Analyseconsumerdata behaviouralinsightsand performancemetrics translating findings intoclear recommendationsand actions that improve experience.

• Contribute to the delivery of projects (e.g. placemakingandactivations) supporting timelines budgets andcross-functionalcoordination.

• Assistinmaintainingbrandstandards ensuringconsumer facingtouchpoints are consistent high quality andon brandacross assets.

• Support creative and operational delivery helpingbalance innovation with effective execution.

• WorkcollaborativelywithGuest ExperienceManagersMarketingRetailteamsand external partnersto deliver engaging consumer experiences.

• Identifyopportunitiesforimprovementsupporting trials of new toolsformatsand processes to enhance experience deliveryacross our retail destinations.

• Confidentlycontribute tocross-functionaldiscussionsrepresentingthe consumer perspective andproviding informed input.

• best practice andknowledgewith peerssupporting team capabilityand a positive collaborative culture.

• Demonstrateadaptability resilience and professionalismwhen workingacross prioritiesin afast-pacedenvironment.

PRINCIPLE ACCOUNTABILITIES

• Analyse and collate insight from multiple sources(reports research partner inputs)identifyingtrendsand producing clear outputs thatsupportconsumer experiencedecision-making.

• Contribute to innovation and proposition development bysupporting ideation testing and deliveryof new guest experiences that enhance commercial social and brand outcomes.

• Support brand consistency by applying andmaintainingthe agreed house style across consumer touchpoints working closely with Retail and GX teams.

• Workcollaboratively with internal teams particularly GX Managers and external partners to support the delivery ofhigh-qualitymulti-channelconsumer experiences.

• Support the delivery of placemaking socialising & entertainment and alternative space initiatives ensuring activities are wellcoordinated executed toplanand measured effectively.
  

ESSENTIAL CRITERIA

• Able tointerpret and summarise complex data setsand consumer insights producingclear outputsthat inform experience design anddecision-making.

• Clear and confident communicator with the ability to present ideas and insights effectively tostakeholders across different disciplines.

• Experience supporting thedevelopmentanddeliveryofdesign-ledphysicaland digitalactivationsideally within retail B2Cormixed-useenvironments.

• Experience working in aninsight-ledor strategic environment such as consultancy production agencyor a large matrixed organisation with exposure tocross-functionalways of workingand clear outcomes on delivery

• Experience contributing to workshops and collaborative sessions that support innovation cocreationand alignment across teams.

• Strong creative eye with experience contributing to digital design projects ensuring brandconsistencyand delivering engagingvisual content.

• Ability to effectively manage multiple projects simultaneously balancing competing deadlines and stakeholders whilemaintaininghigh standardsof deliveryorganisationand attention to detail.

• Proficient in Microsoft Office (PowerPoint Excel Word)

• Basic to intermediateproficiencyin Adobe Creative Suiteand/or other creative applications with the ability to support creative development and asset production.