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Complex & Major Loss Commercial Property Claims Handler


Job Location:

Bristol - UK

Monthly Salary: Not provided by the employer
Posted: 4 June 2026 (30+ days ago)
Application Deadline: 1 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Complex and Major Loss Commercial Property Claims Handler - Salary up to 40000

This is a great job for someone who

Enjoys solving complex problems and making confident balanced decisions. Thrives when working with brokers clients and suppliers to achieve great outcomes. Likes leading major loss claims and driving improvements in how we work. Values clear communication teamwork and supporting others.

A bit about the job

Youll manage a varied portfolio of complex and major commercial property claims working with internal teams and external specialists to deliver fair timely outcomes. Youll coordinate investigations site visits and expert appointments to keep each claim moving smoothly. Youll build strong relationships with brokers and clients ensuring clear communication throughout every stage. Youll use your technical judgement to make confident decisions challenge costs and identify fraud or recovery opportunities. Youll shape how we improve processes and technology within our Commercial Property team helping us deliver even better results for our customers.

Skills and experience were looking for (essential)

  • Strong technical knowledge of commercial property claims and policy conditions.
  • Ability to make clear balanced decisions under pressure.
  • Great communication and relationshipbuilding skills.
  • Experience in managing major or complex losses is a plus.
  • Commercial awareness to challenge costs and improve efficiency.

Whatyoullget for this role:

Our purpose - with you today for a better tomorrow is a promise we make to our colleagues one of the ways we live up to that promise is by investing in have so much to offer when it comes to being an Aviva colleague.

  • Startingsalaryup to 40000(depending on location skills experience and qualifications)
  • Bonus opportunity 8%of annual salary Actual amount depends on your performance and Avivas.
  • Generouspensionscheme - Aviva will contribute up to 14% depending on what you put in.
  • 29daysholidayplus bank holidays and you can choose to buy or sell up to 5 days
  • Aviva-funded Private Medical Benefitto help you get expert support when you need it
  • Make your money go further - Up to 40%discount on Aviva products and other retailer discounts
  • Up to 1200 of free Aviva shares per year through ourMatching Share Planand share in the success of Aviva with ourSave As You Earnscheme
  • Brilliantlysupportive policiesincluding parental and carers leave
  • Flexible benefitsto suit you includingsustainability optionssuch as cycle to work
  • We take yourwellbeingseriously with lots of support and tools

Take a lookto learn a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

Wereinclusive andwelcome everyone we want applications from all backgrounds and experiences. Excited but not sure you tick every box Even if youdont we would still encourage you to apply. We also consider all forms of flexible working including part time and job shares.

We flex locations hours and working patterns to suit our customers business and you. Most of our people are smart working spending at least 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues.

To find out more about working at Aviva take a lookhere

Wedlove it if you couldsubmityour application online. If yourequirean alternative method of applying or if you have any queries in relation to the vacancyplease email.