Complex Case Officer
Shropshire - UK
Job Summary
This is a remote position.
- Oversee a caseload of complex and escalated Annual Review cases.
- Take charge of cases involving:
- Parental disputes
- School or provider disagreements
- Requests for specialist placements
- Out-of-county placements
- Significant changes to provision
- Complex amendment processes
- Parental disputes
- Guide cases from Annual Review decisions to final amended EHCPs.
- Prepare reports recommendations and documentation for Review and Consultation Panels (RCP).
- Present complex Annual Review outcomes and recommendations.
- Justify:
- Funding uplift requests
- Placement changes
- Specialist provision recommendations
- Funding uplift requests
- Ensure compliance with SEN legislation and timelines.
- Collaborate with:
- Parents and carers
- Schools and SENCOs
- Educational Psychologists
- Health Professionals
- Service Providers
- Local Authority colleagues
- Parents and carers
- Manage expectations and resolve issues effectively.
- Support the reduction of tribunal escalation through effective case management and communication.
- Maintain accurate case records and documentation.
- Extensive experience in SEND Services.
- Strong grasp of:
- EHCP processes
- Annual Reviews
- SEND Code of Practice
- SEN legislation and statutory duties
- EHCP processes
- Experience in managing complex or disputed SEND cases.
- Proficiency in writing and amending Education Health and Care Plans.
- Experience presenting cases to SEND panels or decision-making boards.
- Excellent stakeholder management and negotiation skills.
- Ability to handle challenging conversations with parents schools and professionals.
- Strong report-writing and case management skills.
- Capability to work independently in a remote setting.
- Enhanced DBS Check with Childrens Barred List.
- DBS Update Service Registration.
- Proof of DBS Clearance Required.
- Previous experience as a SEN Case Officer or Complex Case Officer.
- Tribunal preparation experience.
- Experience within a Local Authority SEND Team.
- Knowledge of specialist placement commissioning and funding arrangements.
- 290 per day (Umbrella)
- 4-Month Contract
- Fully Remote Working
- Enhanced DBS Required
- Monday - Thursday 8:45am - 5:00pm
- Friday 8:45am - 4:00pm
- Bi-weekly Pay
- Opportunity to support complex SEND casework within a busy Local Authority.
- Meaningful role helping children and young people access appropriate education and support.
- Flexible home-based working arrangement.
Required Skills:
Essential Requirements Significant experience working within SEND Services. Strong understanding of: EHCP processes Annual Reviews SEND Code of Practice SEN legislation and statutory duties Experience managing complex or disputed SEND cases. Experience writing and amending Education Health and Care Plans. Experience presenting cases to SEND panels or decision-making boards. Excellent stakeholder management and negotiation skills. Ability to manage challenging conversations with parents schools and professionals. Strong report-writing and case management skills. Ability to work independently in a remote environment. Essential Compliance Requirements Enhanced DBS Check with Childrens Barred List. DBS Update Service Registration. Proof of DBS Clearance Required. Desirable Requirements Previous experience as a SEN Case Officer or Complex Case Officer. Tribunal preparation experience. Experience within a Local Authority SEND Team. Knowledge of specialist placement commissioning and funding arrangements. Whats on Offer 290 per day (Umbrella) 4 Month Contract Fully Remote Working Enhanced DBS Required Monday - Thursday 8:45am - 5:00pm Friday 8:45am - 4:00pm Bi-weekly Pay Opportunity to support complex SEND casework within a busy Local Authority. Meaningful role helping children and young people access appropriate education and support. Flexible home-based working arrangement. Suitable for candidates with experience as a SEN Case Officer EHCP Coordinator Annual Review Officer SEND Casework Officer Tribunal Officer Complex Case Officer SEN Resolution Officer or Education Health and Care Plan Coordinator.