Community Housing Assistant

Community Housing Assistant

Earn 13.45 ph Salary 26300 per annum and great benefits including Health Cash Plan

Permanent full time (37.5 hpw)

Gateshead

Home a place where you belong

This is a great job opportunity to join Home Groups awesome housing team providing face to face customer support to our communities. If you like variety meeting and supporting customers and want to develop a career in housing then this is the perfect job for you!

Whats in it for you

• 34 days leave (this includes bank holidays and a me day!) increasing to 39

• Health cash plan saving you (and your children) 1140 each year covering dental opticians prescriptions and more

• 800 discounts on shops holidays days out tech and more

• Instant pay access withStream

• Career path with development and excellent training package.

What youll do

• Be visible and proactive on our estates to build strong links with our communities

• Support housing managers with their patches to improve neighbourhoods

• Handle tasks like managing voids liaising with local authorities carrying out estate inspections and meeting contractors on site

• Complete and record routine safety checks in buildings and communities

• Keep admin up to date including records ordering and arranging payments for works

Why join us

This is more than a job its a place where you feel valued. You get great training support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top Great Places to Work!

You have

• A positive can-do attitude stay organised and take initiative

• A real passion for delivering excellent customer service and a genuine desire to help your customers.

• Confidence working collaboratively with colleagues in other parts of the business and external partners

• Knowledge of housing management and housing law universal credit is a bonus not a must

• The ability to use technology to navigate our systems and update customer records

• An appreciation that this is a role where youll spend much of your time lone working in our local estates.

Strongertogether

We do our best work when inclusion wellbeing and our diversity networks help makeHome Group a great place to work!

The practical bits

• Youll work as our Community Housing Assistant in a hybrid role spending at least two days in the office one day working from home and two days out on patch in Gateshead.

• Flexible working hours. There may be some flexibility to adapt your working hours do let us know about this when you meet us at the interview

• We mainly work Monday to Friday 9am to 5pm. The great news is that youll be able to shape your own diary

• You need to be able to drive and have access to your own vehicle insured for business purposes

• Youll need a Standard DBS check done and we pay for that

Find out more

Click APPLY NOW to see ourCommunity Housing Assistant job description find out aboutus and for help to apply.

Roles can close early so dont wait. For reasonable adjustments email