Community Engagement Officer

Location

DAWN CENTRE COLWYN BAY

Application Deadline

Thursday November 5 2026

Job Summary

Hours: 37.5

Salary: 27764.55per annum

Based at: Colwyn Bay

Role Purpose:

Sourcing eligible participants by networking with potential referrers/ agencies ensuring adequate eligibility evidence.

Raising awareness of the service through presentations attendingappropriate meetingsand events.

Ensuring the registration outcomes are delivered on target.

Record all activities accurately including client registration forms and outcome monitoring forms required of the scheme.

Refer participants to other services within the partnership and other external agencies asappropriate.

Provide excellent customer serviceidentifythe needs of internal and externalcustomersand strive to deliver a prompteffectiveand personalised service.

Promote training opportunities group activities and volunteering events that are available to the client group.

Ensuring action plans are completed on registration.

Work alongside the Peer Mentors in delivering the projects goals andobjectives.

To support the Project Manager in raising awareness of the service.

If you think you might have these skills but are not 100% sure please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful but please dont be that person. We want to hear from the widest cross section of the community.

If you have difficulty accessing this information or would like it in a different format please contact our recruitment team at or

Pwrpas y Rôl:

Dod o hyd i gyfranogwyr cymwys drwy rwydweithio â chyfeirwyr/asiantaethau posibl gan sicrhau tystiolaeth gymhwysedd ddigonol.

Codi ymwybyddiaeth or gwasanaeth drwy gyflwyniadau mynychu cyfarfodydd a digwyddiadau priodol.

Sicrhau bod canlyniadau cofrestru yn cael eu cyflawni ar y targed.

Cofnodi pob gweithgaredd yn gywir gan gynnwys ffurflenni cofrestru cleientiaid a ffurflenni monitro canlyniadau syn ofynnol gan y cynllun.

Cyfeirio cyfranogwyr at wasanaethau eraill o fewn y bartneriaeth ac asiantaethau allanol eraill yn ôl yr angen.

Darparu gwasanaeth cwsmeriaid rhagorol nodi anghenion cwsmeriaid mewnol ac allanol ac ymdrechu i ddarparu gwasanaeth prydlon effeithiol a phersonol.

Hyrwyddo cyfleoedd hyfforddi gweithgareddau grŵp a digwyddiadau gwirfoddoli sydd ar gael ir grŵp cleientiaid.

Sicrhau bod cynlluniau gweithredu yn cael eu cwblhau wrth gofrestru.

Gweithio ochr yn ochr âr Mentoriaid Cyfoedion i gyflawni nodau ac amcanion y prosiect.

Cefnogir Rheolwr Prosiect i godi ymwybyddiaeth or gwasanaeth.

Os credwch fod gennych y sgiliau hyn ond nad ydych 100% yn siwr gwnewch gais o hyd a gadewch i ni benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf or gymuned.

Os ydych chin cael trafferth cael mynediad ir wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol cysylltwch ân tîm recriwtio yn neu

Job Profile

Required Experience:

Unclear Seniority