Community Centre Assistant (The Reed)

Make a Difference in Your Community

Are you a people person who enjoys creating welcoming spaces and delivering excellent customer service Do you thrive in a varied role where no two days are the same

Were looking for a Community Centre Assistant to join our team on apart time basis at The Reed Community Centre in London. This is a fantastic opportunity for someone who enjoys interacting with a diverse range of people providing outstanding support and helping to ensure a vibrant community hub runs smoothly and effectively.

As the face of the centre youll play a key role in creating a safe inclusive and welcoming environment for visitors community groups partners and stakeholders. From front-of-house support and administration to helping with events and centre operations youll be at the heart of everything we do.

What Youll Be Doing:

Welcoming Our Community

• Providing a friendly and professional reception service.

• Acting as the first point of contact for visitors enquiries phone calls and emails.

• Ensuring all visitors receive a positive experience and appropriate support.

• Monitoring visitor access and attendance in line with centre procedures.

Supporting Day-to-Day Operations

• Helping to maintain a safe clean and welcoming environment.

• Supporting community activities and programmes.

• Assisting with café operations where applicable including serving refreshments and handling transactions.

• Reporting and escalating any safety or facility concerns

Providing Administrative Support

• Managing shared inboxes and responding to enquiries.

• Supporting health and safety inspections and compliance activities.

• Maintaining accurate records and documentation.

• Assisting with repairs reporting and tracking actions to completion.

What youll need:

• Experience in a customer-facing or front-of-house role

• Excellent communication and interpersonal skills

• Strong administrative and organisational abilities

• Confidence using Microsoft Office including Excel

• Ability to manage a varied workload and work flexibly

• Basic understanding of health and safety and compliance requirements

• A genuine passion for working with diverse communities and supporting vulnerable individuals where appropriate.

If you want to know more about the job be sure to take a look at the job description below.

Abri is a large housing provider who own and manage more than 58000 homes and various community assets serving around 113000 customers across the South of England.

We believe everyone has the right toa good qualitysafewarmand sustainable home in a community where theycanbelonggrowand does that look like in real terms

Wereinvesting 689mover the next ten years in our existing homes to improve building safety and make them more energy efficient.

• Weredelivering 10000 homes by 2030 ensuring affordable housing isbuiltwhereitsneeded most
• Wereinvesting in our communities to address local issues and create opportunities for everyone

As we growwerere-establishing our strong local presence toprovideareally goodservice. Abri has adopted a regional approach to service delivery withouroperating areas split into three each with their local governance our colleagues aremore visibleaccountableand better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategicobjectivescan be found at.