Commercial Lead Coordinator

As the oldest and largest tree and landscape care company in the U.S. Davey has a rich heritage of scientific and environmental leadership. This role plays a key part in connecting prospective commercial clients with the right Davey sales teams by qualifying inbound interest supporting timely follow-up and helping create a stronger pipeline of sales-ready opportunities.

The Commercial Lead Coordinator is responsible for managing the front-end of the Davey commercial sales funnel. Under a collaborative model this role balances active lead qualification and triage (70%) with proactive outbound prospecting dormant account reactivation and business development support (30%).

1. Lead Qualification & Hub Management (70%)

• Manage and qualify a consistent flow of inbound commercial leads from web forms marketing campaigns and other digital channels.
• Conduct systematic outreach to all new leads via phone email and LinkedIn to qualify project scope timeline budget and decision-maker authority.
• Maintain accurate and timely records of all lead interactions in MS Dynamics 365 to ensure a seamless warm handoff to the appropriate sales team.
• Provide operational support on complex RFPs and bid documents as needed.

2. Strategic Prospecting & Sales Support (30%)

• Execute targeted outbound prospecting campaigns to engage new prospects and reactivate dormant commercial accounts.
• Partner with sales leaders and the commercial marketing team to conduct outbound campaigns targeting key commercial verticals with intent-based audiences.
• Support sales teams by scheduling qualification meetings and conducting preliminary property research using satellite imagery and public records as needed.

• Education: Bachelors degree in Business Administration Marketing Sales or related field.
• Experience: 2-5 years of experience in sales coordination customer success marketing coordination or lead generation. Experience in the commercial landscaping tree care facility maintenance or construction industry is a plus but not required.
• Technical Skills: Proficiency with modern CRM systems (MS Dynamics 365 preferred) lead-tracking software and Microsoft Office Suite (Excel Word Teams).
• Core Competencies:
  • Exceptional written and verbal communication skills; comfortable with high-volume outbound phone calls and email sequences.
  • High level of self-motivation organization and the ability to operate independently in a hybrid/remote team structure.
  • Customer-centric mindset with professional resilience and problem-solving capabilities.

We invest in our employees by offering industry-leading training technology and benefits that lead to a rewarding and safe work experience for employees at all levels.

• Group health plans*
• Short-term and long-term disability insurance*
• Life insurance*
• Paid parental leave
• 401k with up to a 4% company match
• Employee Stock Purchase Plan: opportunity to buy company stock at a 15% discount
• Holidays and paid time off*
• Payroll savings plan*
• Charitable matching gift program*
• Employee referral bonus program *
• Employee Educational Scholarship*
• Davey Family Scholarship*
• 20% discount on all Davey services*
• Cell phone discounts*
• Vehicle purchase discount program*
• Plus so much more!

*All listed benefits available to eligible employees on Day 1.Union employees are not eligible for 401k but may be eligible to join pension plans negotiated by local union.