Commercial Improvement Manager

Commercial Improvement Manager

ScottishPower HQ Glasgow (hybrid)

Salary from 66000 car allowance up to 20% bonus & other excellent benefits

Closing date- 12th of August 2026

Help us create a better future quicker!

The Commercial Improvement Manager is responsible fordriving end-to-end commercial improvement across the Business Energy portfolio supporting SME and Industrial & Commercial (I&C) segments andoptimisationof CPPA and sustainable energy solutions.

The role focuses on improving sales processes customer journeyssystemsand commercial frameworks to drive efficiencyscalabilityand performance.

Working cross-functionally across Sales Pricing Product Operations Digital and Wholesale the role supports revenue growth marginoptimisationand improved customer outcomes.

What youll be doing

• Drive commercial improvement initiatives across SME I&C and PPA sales channels
• Improve end-to-end customer lifecycle performance from lead through to billing
• Supportoptimisationof CPPA end to end processes including contract negotiation governance onboardingand in contract lifecycle management.
• Enhance sales effectiveness across direct and partner channels
• Define and track commercial performance metrics
• Support system and process improvements with Digital / IT
• Ensure compliance with regulatory and governance frameworks
• Deliver improvement roadmaps aligned to Business Energy strategy
• Responsible for the collation of submission packs for responding to CPPA tenders/RfQs/RfPs including pricing from each business to provide a full ScottishPower offering
• Working with Compliance Legal Regulation and Cyber teams in assessing designing delivering or evolving necessary requirements across Business Energy Sales
• Assistin the engagement of customers both new and existing to continue bi-lateral discussions on the pipeline of projects seeking a route to market through CPPAs
• Supports SME and I&C customer base and revenue performance
• Contributes to CPPA portfolio development andoptimisation
• Operates across Sales Product Pricing Operations and Digital
• Influences customer acquisition onboarding and retention performance

What youll bring

• Proven experience leading business transformation process improvement or commercial change programmes within the energy utilities or B2B services sector.
• Demonstrable success delivering measurable commercial outcomes such as revenue growth margin improvement cost reduction customer experience improvements or operational efficiency gains
• Strong analytical and problem-solving skills
• Senior Stakeholder management and cross-functional delivery experience
• Proven experience managing multiple initiatives across different business areas
• Structured approach to project delivery
• Understanding of Business Energy markets (SME/I&C) is highly desirable
• PPA or renewable contract experience alongside regulatory knowledge is desirable

Minimum Criteria

• Demonstrated experience in commercial or operational improvement at a senior level
• Strong stakeholder management skills
• Ability to deliver measurable improvements
• Ability to operate effectively in fast-changing environment

Whats in it for you

As well as a competitive salary which is reviewed annually you can also enjoy a number of other benefits. With our pension scheme well double match your contribution up to a company contribution of 10%.

At ScottishPower we believe its the little things we do in life that make a big difference. From helping you look after your familys wellbeing save for your future and take personal steps for climate action our benefits are designed to help you do just that - so that you have everything you need to take care of your world today and tomorrow. Thats why our benefits include:

• 36 days annual leave
• Holiday purchase perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers save more and spread the cost of your technology purposes
• Count us in pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance private medical insurance health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to nudge financial wellbeing support
• Plus shopping leisure restaurant and gym discounts and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group one of the worlds largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future were at the forefront of the journey to Net Zero and investing over 6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent ScottishPower can offer people real career opportunities that meet personal and professional goals in a global organisation.

Inclusion diversity and a social purpose are at the heart of everything we do. Together with our values they bring us together into a stronger more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours so whatever your background youll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities long term conditions mental health conditions or who are neurodivergent or require pregnancy-related support. If you need support please reach out to .

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required the Company will support the employee with the necessary Immigration requirements.

IMPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date below