Commercial Excellence Director

Primary Function of Position:

The Commercial Excellence Director is a senior leadership role and member of the regional Leadership Team responsible for driving rigor and standardization across core sales processes to improve execution and sustain growth. The role elevates sales and capital discipline by embedding best practices strengthening capabilities and closing critical gaps while enabling frontline leaders and influencing cross-functional stakeholders to translate strategy into consistent field execution.

Roles and Responsibilities:

• Drive commercial rigor and standardization of core sales processes (pipeline management account targeting capital and clinical sales pathways sustainable procedure growth) to improve execution consistency
• Elevate sales fundamentals across all sales roles (clinical and capital) by teaching and embedding best practices. Teach and measure region wide competency and efficiency by role to ensure fundamental sales skills are scaled across the region.
• Strengthen capital sales discipline by improving qualification of opportunities contracting readiness negotiation strategies and executive-level communication in customer interactions.
• Identify and prioritize key commercial capability gaps deploy plans to address and engaging targeted interventions (training coaching field enablement) towards measurable business impact.
• Increase frontline leadership effectiveness by enabling Directors to reinforce process discipline coach teams in the field and sustain high-performance behaviors.
• Influence cross-functional and clinical stakeholders to expand capital opportunities strengthen clinical engagement and develop reference centers and KOLs.
• Translate regional strategy into capital and clinical tactics ensuring that overarching intent is followed by clear guidelines that are adopted by the field.

Qualifications :

Required Knowledge Skills and Experience:

• Demonstrated ability to maximize sales teams in the marketplace
• Minimum 7 years experience of well-rounded sales management experiences in positions of increasing responsibility with a focus on rapidly developing new markets and teams.
• Demonstrated ability to execute teach and transfer skills for capital clinical and sales processes.
• Translating clinical economic and strategic value propositions into useful formats for various customer segments/stakeholders departments and sales teams
• Combined capital and clinical sales experience
• Demonstrated collaboration and results through multiple departments and organizational levels
• Developed and executed surgeon and executive KOL and Society strategies based on identified value
• Developed and executed programs designed to drive both a capital and procedural / product level sale across customer segments/stakeholders
• Developed and executed market education programs that were implemented through hospitals to targeting patients physicians and surgeons
• Demonstrated ability to develop the pathway to achieve through an organization project manage through execution and measure ultimate results
• Understanding of or ability to quickly evaluate local market demands and pricing requirements to provide insights to up-stream marketing
• Fluent in English
• Ability to travel up to 75% with the potential of international.

Additional Information :

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

Remote Work :

No

Employment Type :

Full-time