Commercial Coordinator

Who We Are at Drive Medical

Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality diverse product portfolio channel footprint and global operating scale. Our products are sold into the homecare long-term care retail and e-commerce channels in more than 100 countries around the world.

Leading the World with Innovative Solutions that Enhance Lives

Are you a highly organised customer-focused professional with a proactive approach and strong commercial awareness Were looking for a Commercial Coordinator to join our team on a 12-month fixed-term contract supporting our UK Private Provider and Community business areas.

In this varied and fast-paced role youll play a key part in delivering an exceptional customer experience supporting our external sales teams and customers while helping drive sales and profitability. Youll be responsible for managing customer enquiries cleansing and coordinating orders maintaining pricing information producing reports providing quotes and product information and helping resolve customer issues quickly and efficiently.

Working closely with Sales Customer Solutions Purchasing and Logistics teams youll proactively identify solutions to support customers ensure service level agreements are met and contribute to the overall success of the business. Youll also participate in regular customer review meetings and support key commercial activities across the division.

What were looking for:

• Previous experience in a customer solutions customer service sales support or commercial coordination role.
• Excellent communication skills both written and verbal.
• Strong organisational skills with the ability to prioritise workload effectively.
• A proactive solutions-focused mindset and a genuine desire to deliver outstanding customer service.
• Commercial awareness and confidence in handling customer enquiries.
• Ability to work independently and collaboratively within a team.
• Experience supporting sales processes or working within the healthcare private provider or community sectors would be advantageous.

What youll bring:

A positive can-do attitude strong attention to detail and a commitment to continuous improvement. Youll be a confident communicator who enjoys building relationships and finding solutions that make a real difference to customers and colleagues alike.

Why Youll Love Working With Us

Were not sharing the salary just yet but its competitive and worth talking about. What really makes us stand out is how proud our team is of the work they do. We make sure that dedication is recognized not just with pay but with great benefits and support.

Heres what you can look forward to beyond the salary:

• Generous Annual Leave 26 days to start rising to 28 with service plus your birthday off every year! You can also buy sell or carry over leave to suit your lifestyle.
• Pension Scheme Helping you plan for a secure future.
• Employee Assistance Programme Free confidential support for your mental emotional and financial well-being.
• Bike2Work Scheme Save money and stay healthy with tax-efficient bike purchases.
• Free Onsite Parking No stress no extra cost.
• Long Service Recognition We celebrate your loyalty and contributions.
• Staff Discount Enjoy great savings on our products.
• Perkbox Access Unlock a world of perks discounts and rewards to make life a little sweeter.

*Eligibility for some benefits depends on length of service

Equal Opportunities Statement:

At Drive Medical we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and we ensure that no individual is treated less favourably on the grounds of race colour nationality ethnic or national origin sex marital or civil partnership status religion or belief age sexual orientation gender identity or disability.

We comply fully with all applicable legislation governing non-discrimination in every location where we operate. Our recruitment and selection processes are regularly reviewed to ensure fairness consistency and that all candidates are assessed solely on the basis of their skills qualifications and experience relevant to the role.

Please note: All successful applicants will be required to provide proof of their eligibility to work in the UK and supply accurate reference details covering their recent employment history. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check.

Required Experience:

IC