Colleague Support Host
Manchester - UK
Job Summary
Would you like to be based in the Manchester office of one of the worlds most revered banks
We are working with a prestigious global banking client who is recognised as a market leader for service excellence. They are now looking to hire a Client Support Host to be the face of their Manchester office and deliver an exceptional visitor experience.
This is a fantastic opportunity for someone from a 5-star hospitality corporate reception or premium client services background who thrives on providing white-glove service.
The Role:
As a Client Support Host you will be responsible for ensuring every person who enters the building receives the highest level of personal service. You will be the first point of contact for all stakeholders including employees clients visitors event delegates and VIPs.
Your key responsibilities will include:
- Delivering a warm professional welcome and providing outstanding front-of-house service at all times
- Managing meeting rooms client hospitality and event support to the highest standard
- Ensuring the client floor and reception areas are immaculate and presentation-ready
- Handling visitor registration security passes and client communications with discretion and professionalism
- Supporting internal teams with day-to-day client care and administrative duties
- Acting as a brand ambassador for this prestigious bank
What we are looking for:
- Previous experience in a Client Host Corporate Receptionist VIP Host or 5* Hospitality role
- Exceptional presentation communication and interpersonal skills
- A proactive calm and solutions-focused approach
- Impeccable attention to detail and pride in delivering service excellence
- Confidence working with senior stakeholders and VIP guests
Package:
- Salary: 28376
- Hours: 37.5 per week Monday to Friday 8am - 5pm (No weekends)
- Free meal on shift
- Based fully on-site in Manchester City Centre
- Opportunity to work for a globally recognised prestigious brand
If you have a passion for customer service and want to build your career within a world-leading financial institution we would love to hear from you
Qualifications :
The ideal candidate will possess excellent communication skills and exceptional attention to detail. Proactive flexible and with a positive can-do attitude you will be able to engage with others to build instant rapport and manage multiple requests simultaneously in a fast-paced environment.
Previous experience in a customer service or front-of-house role is essential. We are looking for a positive energetic individual who will bring enthusiasm and warmth to our team.
Additional Information :
Whats in it for you
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees providing counselling & information services.
- Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Remote Work :
No
Employment Type :
Full-time
About Company
Wong Sun Hing Group was founded in the 1960s, started in the textile industry and has grown in tandem with Hong Kong's continuous economic development. We have always focused on the pursuit of quality, and have created a number of premium products in the real estate, food and beverage ... View more