Club Assistant (Weekends) City Padel Exeter
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Job Summary
Club Assistant
Weekend shifts
City Padel Exeter
Competitive salary paid
Flexible hours tailored to the successful candidate
City Padel Taunton is looking for an enthusiastic organised and people-driven Club Assistant to help deliver an outstanding experience for our players and team.
This is a hands-on role at the heart of the club perfect for someone who thrives in a fast-paced environment loves customer service and enjoys being part of a team.
The Role
As Club Assistant youll be one of the faces of City Padel Taunton helping ensure the club runs smoothly day-to-day our players feel welcomed and the club maintains the highest standards.
Applicants with barista training and café/bar/hospitality experience would be highly desirable although full training can be provided for the right candidate.
Key Responsibilities
Customer Experience & Communication
Build and maintain excellent relationships with current and prospective players
Welcome all players in a friendly professional manner
Answer phone calls and respond to enquiries providing accurate information about the club padel and services
Relay relevant information and feedback to the management team
Operations & Compliance
Ensure compliance with health safety and hygiene regulations at all times
Assist with opening and closing procedures
Maintain high standards of cleanliness throughout the club (bins toilets communal areas)
Team Support
Work closely with the wider team to help deliver a positive club environment
Support daily reception and café operations
Contribute ideas to improve the overall member and guest experience
Bookings Scheduling & Promotion
Assist with facility scheduling court bookings matches and rentals
Help promote spare spaces on courses and courts via WhatsApp and Instagram
Ensure booking systems are accurate and up to date
Café & Retail Support
Applicants with barista training and previous café/bar/hospitality experience would be preferred but are not essential.
Maintain a clean organised and well-stocked café and retail area
Prepare and monitor toasties and baked goods
Ensure the coffee machine is maintained and kept clean
Help keep pricing and offerings updated and communicated clearly
Role Structure
Reports to: City Padel General Manager
About Company
The UK's leading fitness & leisure recruitment specialists. Trusted by the industry's best businesses since 2015. Service. Delivery. Always.Contact us 07746 791415or email contact any of the team via People
