Clinique and + Counter Manager Lead, Sephora Trafford, 37.5 hours
Job Location:
Manchester - UK
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Cliniques promise is to create great looking skin for everyone. Born out of a Dermatologist office Clinique are the leading authority in the Active Derm category with diagnostics built on 55 years of dermatological research and products that deliver clinical results clients will see and feel instantly and over time.
Cliniques mission has always been to provide the safest most effective formulas in simple routines that bring remarkable results. Clinique is built on passion a passion for our clients for our innovative products and the development of our talent. We place the client at the heart of everything we do giving superior care by providing dermatologist guided solutions from skincare to makeup.
If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry then this could be the perfect role for one of our talented Counter Managersyou will be passionate about skin and beauty creating an exceptional customer experience making your client feel Valued Respected Connected and Confident while delivering customer service operational and sales targets.
Candidates should have proven leadership coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting impactful instore events exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious selfstarter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people we offer progressive career opportunities outstanding training and development and a competitive remuneration and benefits package.
Effective verbal and written communication skills. Excellent interpersonal skills
Quality customer service skills. Skilled at winning people over
Results oriented with high drive to meet objectives and standards
Pursue goals beyond what is required or expected of them
Senses others development needs and bolsters their abilities
Anticipates recognizes and meets customers needs
Handles difficult and tense customer service situations with diplomacy and tact
Guides the performance of others while holding them accountable
Cultivate and maintain extensive informal networks
High attention to detail and organisational skills
The ability to work autonomously and contribute to the team
Proactive and positive approach to work and tasks
Confidentiality tact and discretion when dealing with people Qualifications / Knowledge
Retail sales experience.
degree of experience dependent on business/Store size.
Experience in strategic planning and execution
Ability to develop financial plans and manage resources
Working knowledge of a computerised system including email Microsoft Excel
Required Experience:
Manager
