Clinic Coordinator WedThursFri Edinburgh

Clinic Coordinator - Edinburgh

At Hidden Hearing the Clinic Coordinator provides exceptional customer service and a welcoming environment for all patients to our hearing centres.

We are looking for a Clinic coordinator to join our Edinburgh hearing centre working Part-time 22.5 hours per week Wednesday - Friday 9am - 5pm. this role will be based in Hanover street with Fridays being in Morningside clinic.

Salary: 18160.83

Key Responsibilities:

• Diary Management: Efficiently optimise appointment scheduling confirm appointments and coordinate with colleagues for effective diary management.
• Support our hearing care professionals to provide exceptional customer care to our customer (or patients) in hearing centres day clinics and during home visits.
• Administration: Maintain customer records adhere to GDPR regulations and manage reporting tasks including stock records.
• Sales: Proactively promote the Wellness program accessories and care plans through positive customer engagement.
• Customer Care: Prioritise premium service by warmly engaging with customers promptly answering calls and building strong relationships.
• Branch Presentation: Uphold brand standards by maintaining cleanliness and displaying literature appropriately.

We are looking for an individual who possesses the following qualities:

• A persuasive influencer with a friendly demeanour good at achieving desired outcomes through positive interactions.
• Self-motivated and competitive driven to meet and exceed targets.
• Logical and proactive capable of navigating challenging situations with ease.
• Personable and enthusiastic communicator with a strong focus on delivering exceptional customer service.

Ready to make a difference with your friendly and customer-centric approach Join our team at Hidden Hearing. For more information about Hidden Hearing -Hidden Hearing About us

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