Client Services Coordinator

This role offers you the chance to build valuable skills while making a real impact in sustainability. Youll be part of a high-performing team at the heart of our operations.

Change Waste Recycling is dedicated to driving sustainability and providing industry leading waste management solutions nationwide enabling businesses to reduce waste carbon and costs.

Winners of the Edinburgh Chamber of Commerce 2026 High Growth Business of the Year were now looking for a new member to join our Client Services Team!

Youll develop your customer service skills in an office-based call-handling role. This challenging position puts you at the centre of our communication hub.

Youll handle professional communications with clients and internal teams using our bespoke systems. Working within a high-performing team youll help maintain our commitment to excellent customer satisfaction.

• Fluent clear and professional English language skills
• Proven telephony experience - preferably from a customer facing role (minimum 6 months)
• Excellent communication influencing planning and organisational skills
• Ability to prioritise and manage workload effectively multi-tasking at pace
• Credible confident reliable and resilient
• Proficient in use of Office365 and comfortable learning new systems

This is an opportunity to develop your service skills within a growing waste management company. We want team players who take pride in their work and thrive in a fast-paced environment.

In return we offer:

• Starting salary based on the Real Living Wage
• Enhanced Leave options (minimum 7 weeks annual leave) plus Birthday Leave
• 8% employer pension contribution
• Health Cash Plan and wellbeing benefits
• Interest-free transport loans
• Incentives based on performance and more!

Ready to advance your customer service career while contributing to a more sustainable future Apply today and become part of our award-winning team.

Required Experience:

IC