Client Manager (Mondelez)
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Job Summary
Do you like working with forward thinking clients and market-leading brands
Are you passionate about delivering impactful insight driven stories that influence real business decisions
Do you like chocolate
If the answer is yes (to at least the first 2 questions) then read on
This is an exciting opportunity for an established Consumer Insight Director (or an aspiring Client Manager ready for the next step) to work with two of the worlds leading FMCG manufacturers in Mondelez.
Youll partner with ambitious client teams who look to us to inspire guide and challenge their thinking. Your work will directly influence strategy across some of the UKs best loved brands including the Cadbruys portfolio Green & Blacks Toblerone Philadelphia and Oreo to name just a few.
Alongside the opportunity to work with iconic brands this role offers significant personal and professional development. Youll be the daily key point of contact for the Marketing & Insights team at the client with the chance to own how we deliver insight at the highest level.
Role Description (What you will be doing)
Own and elevate client relationships delivering highquality insightled outputs that influence decisionmaking.
Lead daytoday client servicing including managing insight requests training support and data queries for the Marketing & Insights team.
Represent the business confidently onsite with clients from briefings and workshops to insight presentations and collaborator engagement.
Play a key role in delivering against account objectives and shaping developing and implementing account plans.
Collaborate closely with the Principal Consultant to identify and develop additional revenue opportunities growing our partnership with Mondelez.
Maintain outstanding servicing standards with a focus on data accuracy attention to detail responsiveness proactivity and clear communicationdriving strong client satisfaction and review scores.
Role Requirements & Capabilities (The skills and experience required)
A proven ability to build and maintain strong client relationships inspiring trust and confidence at all levels.
High energy enthusiasm and a positive approach that contributes to a vibrant and collaborative team culture.
Strong analytical capability with the skill to turn complex data into clear compelling and actionable stories.
Excellent organisation attention to detail and timemanagement skills.
A willingness to embrace change challenge ways of working and proactively drive improvement.
To be successful in this role youll bring a deep commitment to delivering insight and client service to an exceptional standard a genuine curiosity to immerse yourself in your clients businesses and the commercial attitude to spot opportunities to grow impact value and relationships. Having a collaborative teamfirst approach is essential - a love of Chocolate a bonus but not essential.
Required Experience:
Manager
About Company
Student Assistant Shopper Insights – Copenhagen, Kauza ApS Part of the Nordic Shopper Consultancy Team About Kauza Kauza is a Nordic Shopper Insights- and consultancy company delivering fact-based advisory and shopper insights to FMCG retailers and
