Cleaning Services Manager

Position: Cleaning Services Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus

Are you ready to make a positive impact throughhigh standardsand attention to detail

As the Cleaning Services Manageryoullbe at the heart of an energetic cleaning team leading with clear direction and plenty of motivation.Youllinspire your team to hit their goals and keep uphigh standardsby showing them howitsdone!Youllbe hands-on with performance offering feedback to help your team grow tackling any challenges and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly.Youllbe the driving force behind exceptional cleaning services for our accommodations and facilities continuously improving our operations and solving any issues that pop up. Plusyoullmake sure everything stays safe compliant and on point with company policies.

Key Responsibilities
Team Leadership: Lead motivate and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns improving service and driving a welcoming atmosphere.
Performance Management:Monitorindividual and team performance providing regular feedback coaching and conducting performance reviews.
Resource Management: Oversee team scheduling budgets and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operationscomply withhealth and safety regulations company policies and standards.
Problem Solving: Quickly resolve any operational issues that arise ensuring smooth day-to-day running.
Training and Development: Support team development through ongoing training mentoring and creating growth opportunities.

Requirements
- Proven experience in roles such as Cleaning Manager Housekeeping Manager or a similar leadership position within cleaning operations or facilities.
- Strong leadership and communication skills with prior experience managing large teams.
- Ability to work in a fast-paced environment whilemaintainingattention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting andfinancial management.

What We Offer
- An inclusive supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities including fully funded qualifications.
- Exclusive team perks including up to 50% off on-park dining 20% discounts on Haven Holidays and in-store purchases free access to our facilities savings at national brands and retailers and so much more!

How to Apply
Were committed to fostering a diverse equitable and inclusive workplace and we encourage applicants of all backgrounds to apply.

To get started click apply now and answer a few quick questions which should take 5 minutes. Once submitted a member of our team will be in touch.

For support or adjustments during the application contact us at: