Cleaning Manager Night Shift

LOCATION: Olympia West Kensington W14 0EX

SHIFT PATTERN: Night shifts typically 21:0006:00 5 days out of 7 including weekends with flexibility to meet business needs.

SALARY: 45000 - 48000 per annum

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ABM UK is seeking a proactive and experienced Night Shift Manager to support the delivery of soft services at a high-profile mixed-use development in West Kensington London.

Reporting to the Operations Manager you will take full responsibility for overnight operations ensuring that all cleaning hygiene waste and associated services are delivered safely efficiently and to the highest standards outside of core business hours.

You will play a critical role in maintaining operational continuity preparing the site for daily opening and supporting a seamless transition between day and night operations in a fast-paced high-footfall environment.

Key Responsibilities

Operational Delivery (Night Shift)

Manage the delivery of all night-time soft services operations including cleaning hygiene waste management and periodic tasks.

Ensure the site is fully prepared for daily opening maintaining exceptional standards across all areas.

Supervise and coordinate deep cleaning specialist cleaning and project-based tasks during low-traffic hours.

Allocate resources effectively to ensure all scheduled activities are completed within required timeframes.

Maintain a strong on-site leadership presence ensuring visibility and accountability across teams.

Team Leadership & Management

Lead supervise and motivate a multi-skilled night team ensuring high performance and engagement.

Support recruitment onboarding and ongoing training of night staff in line with operational standards.

Conduct shift briefings performance reviews and one-to-one meetings with team members.

Promote a positive safety culture and ensure full compliance with company values and behaviours.

Rotas and work schedule management

Health & Safety & Compliance

Ensure all night operations are conducted in full compliance with Health & Safety regulations and company policies.

Carry out regular inspections audits and risk assessments during shifts.

Monitor safe use of machinery chemicals and equipment.

Ensure all incidents near misses and hazards are reported and managed appropriately.

Planning & Coordination

Work closely with the Operations Manager and day teams to ensure seamless handover between shifts.

Coordinate night operations around events tenant requirements and maintenance schedules.

Ensure all planned and reactive tasks are completed with minimal disruption to the site.

Maintain accurate records logs and reports of all night activities.

Performance & Continuous Improvement

Support the delivery of contractual KPIs and SLAs through effective oversight of night operations.

Identify opportunities for efficiency improvements cost control and service enhancements.

Assist in managing consumables equipment usage and staffing levels in line with budget expectations.

Required Skills and Experience

Proven experience in a supervisory or management role within cleaning or soft services operations

Experience managing teams in a night shift or 24/7 operational environment

Strong understanding of cleaning standards equipment and safe systems of work

Knowledge of Health & Safety regulations and compliance requirements

Good IT literacy and experience with reporting systems

Strong leadership organisational and communication skills

Ability to work independently and make decisions during out-of-hours operations

Desirable

Health & Safety qualification

Experience within large multi-use or high-footfall sites

Knowledge of waste management and environmental practices

Required Experience:

Manager