Claims Support Technician

By joining Sedgwick youll be part of something truly meaningful. Its what our 33000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us experience our caring culture and enjoy work-life balance. Here theres no limit to what you can achieve.

Be the calm voice claimants rely on to get their lives back on track.

We have an exciting opportunity for someone with a background in claims handling the construction industry or customer service.

You will manage a repair-based portfolio setting up and overseeing repairs on our in-house claims system scheduling engineers updating records and ensuring timely repair progression.

Experience with schedules of work is a plus. You should be skilled in diarising activities liaising with customers contractors and clients and ensuring repairs are completed promptly with excellent customer service.

The role involves telephone and written interactions with key stakeholders regular email and diary checks and prioritising urgent requests or complaints. Being highly organised is essential.

Its a perfect fit for those who crave variety enjoy problem-solving and want to build a rewarding career in a fast-paced environment.

• Experience in a customer service office environment

• Excellent communication skills: Youll speak with and write to policyholders insurers contractors and more.

• Initiative to overcome challenges and confidence to escalate issues where necessary to achieve the desired outcomes.

• Contractor repair support experience will be a distinct advantage.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role

At Sedgwick not only will you be working behind the scenes for some of the UKs most trusted insurance brands helping to resolve millions of claims every year youll also be an architect of tomorrows insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15000 courses on demand training specific to roles and opportunities to continue your formal education all available to you starting from your very first day.

Youll join a community passionate about making a difference where every role contributes to a larger mission; protecting people and businesses. This isnt just a job; its an opportunity to shape the future of insurance.

Think wed be a great match Apply now we want to hear from you.

If youre unsure whether you have all the skills needed then do apply we are looking for all backgrounds from seasoned professionals to those returning to the workforce and everyone in-between.

Not only that we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age disability gender identity marital/ family status race religion sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual or in-person).

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