Claims Adjuster International Casualty

Time Type: Full time

Worker Type: Employee

The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage investigating evaluating and negotiating claims as well as collaborating with suppliers and stakeholders while offering technical support.

Claims Adjuster International Casualty

London/Hybrid

About QBE

At QBE we get to the heart of what matters for our we do it all with a human touch.

Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real exciting momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact at work and in the worldAspart of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.

Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role.

The Opportunity:

This is a rare opportunity to join our Complex International Casualty team in London as a Claims this role you will manage a complex and diverse global portfolio encompassing a variety of claims including construction recall environments and general liability.

With hybrid working and excellent benefits you will be working alongside colleagues in a supportive and inclusive environment. We are looking for an insurance professional who is looking to further their career in insurance.

Your new role:

• Support the implementation of the Claims strategy to enable delivery of overall business targets

• Investigate and resolve complex Claims of a specialist nature to provide excellent Claims handling service with minimal leakage

• Identify and investigate coverage issues to ensure that the companys liability is in line with its contractual commitments

• Identify subrogation contribution and other recovery issues and ensure that these are successfully pursued where appropriate

• Manage disputed Claims and other material Claims issues to resolve and settle claims on an economic basis

• Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs

• Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business

About you:

• Experience in handling International Casualty claims ideally with experience in US Casualty.

• Ability to manage time effectively whilst having strong planning and organisational capabilities

• Keen eye for detail and accuracy

• Good written and verbal communication skills

• Proficient in building and maintaining relationships with strong influencing skills

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your well as the benefits below we also offer an extensive choice of other options to suit you!

• 30 days holiday a yearwith theoptionto buy up to 2additionaldays.

• Flexible working-balancing work and life is important so our flexible working opportunities are open to all this can include part-time job share and compressed hours.

• Pension you are automatically enrolled into the QBE pension plan which entitles you to receive employer contributions of 10% of your basic salary.

• Private medical insurance we fund fully comprehensive private medical cover for you and all the family.

• Family friendly policies we offer 26 weeks leave at full pay regardless of gender identity sexual orientation or how you become a parent.

• Short term remote work abroad-you can request up to 20 days per year to work remotely from certain locations abroad.

• Sustainable investing- we believe sustainable integration is important for long term financial environmental and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions incarbonfootprint by investing more ingreen businesses than the broader market so your savings are looking after the planets future as well as your own.

• Cycle-to-Work benefit from regular exercise whilst making your commute greener and cheaper select and bike and/or accessories up to the value of 5000.

To learn more about benefits of working with us click Rewarding our people - QBE European Operations

Awards & Recognition

We value our employees experience with us and are proud to have been recognised for the following awards:

• Insurance Post British Insurance Awards 2025:Winner: Commercial Lines Insurer of the YearWinner: Reinsurer of the Year - QBE Re Winner: ESG DiversityEquityand Inclusion Initiative of the Year

• Insurance Post British Insurance Awards 2023:QBE rated as a 5-Star Employee

To learn more about our achievements clickhere

How to Apply

Ifyourelooking for a career thatcombines yourexpertiseand your empathyclickApplytoday.

Your career. At the heart of it

Skills:

Analytical Thinking Business Process Improvements Claims Settlement Critical Thinking Customer Service Insurance Analysis Insurance Claims Management Insurance Policies Intentional collaboration Managing performance Negotiation Problem Solving Risk Management Sound Judgment Stakeholder Management

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.