Civil Enforcement Officers

• Ipswich Borough Council
• Address: Ipswich Suffolk IP1 2DE
• Salary: 30518 - 32961 per annum
• Hours: 37 hours per week
• Contract: as soon as possible
• Reference: 0792

Ipswich Borough Council have an exciting opportunity to join our fast-paced and expanding Parking Services Team. We are currently recruiting 2 Civil Enforcement Officers who will play a key role in supporting a safer more accessible town by ensuring parking regulations are upheld. Your work will directly contribute to reducing congestion and creating a welcoming environment for residents businesses and visitors.

The role what youll be doing

As a Civil Enforcement Officer your primary responsibility will be to enforce parking regulations through the fair and consistent issuing of Penalty Charge Notices (PCNs). You will work across a range of locations including:

• restricted parking areas

• council car parks

• on street pay and display bays

• resident parking zones.

The role will also involve vehicle immobilisation and removal when necessary.

This is an active outdoor role where you will patrol on foot and by using a company vehicle. Youll work in all weather conditions across a variety of environments and the role includes elements of manual handling and physical activity.

Youll follow a 3-week shift rota covering operational hours which include evenings and weekends.

About you

Were looking for confident resilient individuals who can communicate effectively with the public in a professional and respectful manner.

You will:

• be assertive but approachable

• remain calm under pressure and handle challenging situations professionally

• demonstrate strong customer service skills

• be comfortable working independently and as part of a team.

A standard DBS check is required for this position.

We will offer you

As well as a good salary we offer a career grade average pension scheme generous holiday and sick pay entitlements subsidised parking for work and leisure public transport discounts free swimming and gym membership cycle purchase scheme plenty of personal and professional development opportunities flexible working hybrid working opportunities Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please email:

Justin Wedderburn

Kimberley Suttle

Andrew Barker

Or call (Option 1).

Please download theJob Description and Person Specification (pdf) to find out more about this role.

To apply please visitour website

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications

Please note CVs are not accepted.