Civil Enforcement Officers

At Bath & North East Somerset Council we have one overriding purpose to improve peoples lives.

Join Our Team as a Civil Enforcement Officer!

Salary: 30303 - 31594 per annum (including contractual overtime and enhancements).

This post attracts a welcome payment of 5% of the starting salary for the grade to enable individuals to join our permanent workforce. This is payable upon successful completion of your probationary period and is subject to eligibility criteria.

Full-time and part-time positions considered.

At Bath & North East Somerset Council our purpose is simple: to improve peoples lives. Our Civil Enforcement Officers (CEOs) play a crucial role in helping keep our communities safe accessible and moving supporting reduced congestion improved air quality and fair use of road space across our area.

This role is ideal for someone who enjoys working outdoors takes pride in helping the public and wants to contribute to a wellmanaged peoplefocused environment.

This is an exciting opportunity for people who are passionate about supporting an enthusiastic team deliver a high-quality service.

What Youll Do:

As a Civil Enforcement Officer (CEO) you will be a visible and approachable presence in the community. Your responsibilities will include:

• Patrolling streets and car parks to ensure vehicles follow parking regulations.
• Issuing Penalty Charge Notices to vehicles parked in contravention.
• Educating and advising the public on where and how they can park safely offering clear guidance on parking restrictions.
• Reporting suspected abandoned vehicles damaged signs or street infrastructure so issues can be addressed quickly.
• Supporting residents visitors and businesses by answering queries in a professional friendly manner.
• Working collaboratively with colleagues across Parking Services and Enforcement & Operations to help maintain safe accessible streets.

What Were Looking For:

Were seeking someone who:

• Has excellent customer service skills and can engage confidently and respectfully with the public including in challenging situations.
• Enjoys working outdoors in all weather conditions patrolling independently while also contributing to a wider team.
• Can remain calm polite and professional even when dealing with difficult or confrontational situations.
• Has strong observational skills and attention to detail when recording information or identifying contraventions.
• Is confident using digital tools and handheld devices to maintain accurate electronic records.
• Understands (or is willing to learn) key regulations such as the Traffic Management Act 2004 local Traffic Regulation Orders and relevant enforcement procedures.
• Physically fit and be able to walk as much as 10 miles per day whilst carrying approximately 8lb/4kg of equipment and be prepared to work in all weathers.
• Holds a full UK driving licence.

What Youll Bring to the Team:

Youll be someone who:

• Takes pride in public service
• Understands the importance of fairness and consistency
• Communicates clearly and respectfully
• Enjoys being active and working outdoors
• Provides a positive reassuring presence in the community

Why This Role Matters:

Civil Enforcement Officers help:

• Keep traffic flowing safely and efficiently
• Improve air quality by reducing congestion
• Support residents businesses and visitors with reliable consistent parking management
• Maintain attractive usable public spaces across Bath & North East Somerset

Your work contributes directly to improving peoples lives within Bath & North East Somerset Council. Making it a better place to live work and visit.

Working Hours:

Fulltime positions cover 40 hours per week (37 hours plus 3 contractual overtime). Shifts operate on a rota between 6am and 10pm including weekends from a central Bath location. Additional overtime and shift allowances apply.

If you are interested in this post and require more details or just to chat through the role and whats involved please contact Andy Bolland Senior Civil Enforcement Officer on or email

Interview date: TBC

This is a rolling advert applications will be checked weekly and we will shortlist and interview on a rolling basis.

No agencies please.

*Please note BANES Council operates a policy of prior consideration for roles for any individual on the Councils at-risk register (redeployee). This means should a redeployee express an interest in this role providing they meet the essential criteria for the role they will be considered ahead of external applicants.

Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible

About Bath and North East Somerset Council.

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services and how we communicate with the residents we serve. We care about the best outcomes for local people through our public services.

Why Bath and North East Somerset Council

We offer a wide range of benefits to ensure that you are paid fairly for your work have the flexibility to enjoy a great work/life balance and have the support you need. Go to Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality Diversity and Inclusion at

We are a Disability Confident Employer find out more at Council is committed to having a diverse and inclusive workforce. Applications for job-share part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note that this role is subject to a Basic DBS Check.