Cisco Alliance Partner 12 Months FTC

For us tech has never been about just hardware or software. Its about people. Its our meaningful relationships deep expertise and practical know-how in technology that drive what we do. We put our customers our partners and the environment at the heart of everything we do and our people are the difference that make the difference.

At boxxe we understand we collaborate we simplify we care and we deliver; together we are making tech human.

The role will support the Cisco Business Unit and wider business functions by keeping Cisco-related information processes updates and escalations organised visible and accessible. The focus during the maternity cover period will be to maintain core alliance operations support selective enhancements where already in motion and help promote the value of the Cisco practice internally and externally where appropriate.

The role exists to ensure continuity across Cisco partner programmes compliance requirements specialisations competencies rebates incentives funding internal communications tool access events enablement activity and stakeholder coordination.

• Owning Cisco partner compliance certifications and programme requirements
• Coordinating audits end-to-end and tracking key deadlines and updates
• Managing Cisco rebates incentives and funding (tracking claims risk/opportunity)
• Maintaining clear visibility of promotions and supporting sales activity
• Producing reporting and supporting training aligned to Cisco priorities
• Creating simple practical guides to help teams navigate Cisco processes
• Leading internal comms on Cisco updates initiatives and opportunities
• Acting as the main link between Cisco and internal teams resolving issues and driving progress
• Supporting Cisco events and strengthening day-to-day vendor relationships
• Maintaining the Cisco Partner SharePoint hub to keep information accurate and accessible
• Working closely with sales and internal teams to drive awareness of Cisco opportunities
• Supporting issue resolution by triaging and coordinating Cisco-related escalations

• Experience in alliance vendor partner programmes sales operations or channel support
• Highly organised able to manage multiple priorities deadlines and stakeholders
• Strong attention to detail particularly around compliance audits rebates and incentives
• Confident communicator who can turn vendor updates into clear practical guidance
• Comfortable coordinating activity tracking progress reporting and stakeholder follow-up
• Strong working knowledge of Microsoft 365 SharePoint CRM and vendor tools
• Able to work independently prioritise effectively and build relationships across teams
• Cisco or wider tech vendor experience with an understanding of partner programmes funding and audits (desirable)

As an equal opportunity employer we are committed to building a team that represents a variety of backgrounds perspectives and skills. boxxe does not discriminate based on race religion colour national origin sexual orientation gender identity age marital status veteran status or disability status. All our employment is based on qualification excellence and business need.