Chief of Staff, Product

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

London 100000 - 150000 Incentive Awards tied to your performance Benefits

Our Product team

Were waving goodbye to the complicated and confusing ways of traditional banking. Over the last 10 years Monzo has grown from a prepaid card into a much broader range of products including personal and business bank accounts joint accounts accounts for 16 - 17 year olds a free kids account and credit cards - with plenty more to come.

Product is at the heart of Monzos long-term success and our ambition to change peoples relationship with money. Working closely with Engineering Design Research Data and teams across the business our Product team sets Monzos product vision and strategy and drives its execution.

Were a scaling team with lots to accomplish and some big questions to answer. As Chief of Staff to our Chief Product Officer youll work closely with our CPO and Product Leadership Team helping shape our product vision and strategy seed new initiatives and build effective ways of working that help our Product organisation thrive.

Youll play a key role by...

• Helping formulate and drive key projects for our Chief Product Officer from structuring our product roadmap and setting organisational goals to evolving our product strategy.
• Leading strategic and ad-hoc projects for the CPO and Product Leadership Team including initiatives that improve how effectively and quickly our teams can deliver.
• Staying close to our performance data understanding the underlying drivers and creating a regular cadence for reporting including coordinating our monthly business reviews.
• Collaborating across Monzo to unblock complex challenges around priorities dependencies and headcount and helping teams make better decisions when there are competing priorities and stakeholders.
• Conceiving executing and supporting initiatives across Product team engagement performance management and discipline progression.
• Making sure our CPO is brilliantly prepared for key meetings and interactions with regulators investors journalists Board members and employee forums.
• Preparing and sharing major communications and at times representing the CPO in key forums across Monzo.

Wed love to hear from you if

• Youre comfortable operating with a high degree of autonomy and ambiguity and youre great at turning complexity into clarity.
• Youre an excellent project manager who can move comfortably between strategic priorities and tactical execution keeping the important details on track.
• Youre highly analytical and quantitative comfortable working with spreadsheets Looker or similar tools and use data to inform decisions wherever possible.
• Youre brilliant at collaboration and stakeholder management. You can thoughtfully challenge others build alignment and act as a bridge between Product Engineering Design Data and senior leadership.
• You have experience in Product a high-growth company or the technology sector and youre excited by the challenges that come with scaling a Product organisation.
• Youre a curious proactive problem solver and excellent communicator who enjoys context switching takes initiative and knows how to focus yourself and others on the highest-leverage work.

Not ticking every box Thats totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo were dedicated to creating a diverse and welcoming team. If youre passionate about this role and keen to learn and grow with us we encourage you to apply even if you dont have everything thats listed just yet. Drop us your application wed love to hear from you!

Whats in it for you

100000 - 150000 Incentive Awards tied to your performance.

This role is based in our London office and will require you to be in the office 23 days a week.

We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.

1000 learning budget each year to use on books training courses and conferences.

We will set you up to work from home; all employees are given MacBooks.

Plus lots more! Read our full list of benefits.

The application journey has 4 key steps

• Recruiter Call (30 mins) Once you apply if your application is aligned one of our Hiring team will reach out for an introductory conversation.
• Initial Chat (30 mins)
• Chat with our CPO Andy (30 mins) A conversation with our CPO to learn more about your experience and how youd approach the role.
• Experience Loop (2.5 hours) This stage consists of three separate interviews that usually happen across 13 days: a Case Study Leadership and Values interview and a practical task (with no take-home preparation). If you reach this stage your Recruiter will have a 15-minute chat with you beforehand to help you prepare.

This process should take around 46 weeks your schedule is really important to us so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

Well only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you dont miss out.

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Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage