Change Project Manager

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Signals Change Management team supports both strategic client change initiatives and the transformation of our managed service capability. Were seeking experienced Change Project Managers to deliver complex often technical projects using Agile methods ensuring high-quality profitable outcomes for clients and the business.

1. Service Delivery Manage end-to-end project delivery to agreed quality cost and timeline standards.

2. Profitability Ensure commercial success through accurate scoping quoting forecasting and financial.

3. Quality Define success measures manage risks and issues and embed best practice in line with ISO standards.

4. Continuous Improvement Identify efficiencies capture lessons learned and share insights across teams.

• Lead multiple complex change projects from initiation to transition to BAU.
• Develop and manage project plans schedules budgets and scope.
• Interpret and clarify client requirements; document functional/non-functional requirements user stories and process maps.
• Identify appropriate delivery approaches assemble teams and coordinate effective execution.
• Manage communication with stakeholders ensuring alignment and timely reporting.
• Oversee risk issue and dependency management ensure readiness for implementation.

• Create accurate quotes track costs and time and maintain profitability across projects.
• Manage scope changes and re-baseline projects where necessary.
• Handle all financial tasks purchase orders supplier invoicing revenue recognition forecasting and billing.

• Ensure adherence to internal processes and ISO standards.
• Conduct root cause analysis and implement preventative actions.
• Define and track delivery metrics to verify success

• Capture and share lessons learned run retrospectives and contribute to the improvement of Signals delivery frameworks.
• Provide management information (MI) to support process optimisation.
• Promote more effective planning collaboration delivery approaches across teams.

• Project management qualification (e.g. PRINCE2 APM PMI) and/or proven experience managing complex technical projects end to end.
• Business Analysis qualification (e.g. BCS Certificate) desirable.
• 5 years experience in full lifecycle project delivery achieving time cost and quality outcomes.
• Skilled in both Agile and Waterfall methods.
• Strong stakeholder management and communication skills at levels.
• Analytical mindset able to assess processes and translate them into clear actionable requirements.
• Excellent documentation organisation and time management skills.
• Process-oriented with attention to structured delivery change control and quality assurance.
• Interest in technology and document management platforms (e.g. Quadient).

• Client satisfaction and retention

• Achievement of project financial objectives

• Positive stakeholder feedback and collaboration

• Adoption of improved ways of working- Delivery of personal and project KPIs

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.