CDF & ABL Operations Manager
Job Summary
This position reports to the Head of EMEA CDF and ABL Operations and is responsible for the management and performance of the CDF and ABL EMEA Operations function. The role provides leadership to the Operations Team which is responsible for invoice and cash processing funding and forecasting activities and asset-based lending across the EMEA region.
The primary objective of the role is to drive operational excellence by ensuring the efficient and effective delivery of services maintaining strong risk and control disciplines and fostering a high-performing team culture. Responsibilities include managing team capacity performance and development as well as overseeing an offshore processing team to ensure service levels and business objectives are consistently achieved.
The role is accountable for delivering all business Key Performance Indicators (KPIs) Key Risk Indicators (KRIs) and control objectives. Success requires strong stakeholder management and collaboration across a broad network of partners including Relationship Managers Commercial Risk and Control partners as well as effective engagement with global Operations colleagues (APAC and US) to drive continuous improvement operational consistency and best practice across the team.
In this role you will:
Lead motivate and develop EMEA CDF and ABL Operations team members fostering a culture of accountability collaboration continuous improvement and customer focus.
Manage team performance through effective objective setting coaching development planning succession planning and performance reviews.
Ensure appropriate resource and capacity planning to meet business demands service commitments and growth objectives.
Provide oversight of the offshore processing team ensuring operational objectives and KPIs are delivered.
Operational Management
Oversee the end-to-end execution of invoice processing cash booking funding forecasting and asset-based lending operational activities across the EMEA region.
Own and deliver departmental Key Performance Indicators (KPIs) service levels productivity targets and quality standards.
Act as the primary escalation point for operational issues identifying root causes and implementing sustainable solutions.
Drive the delivery of high-quality customer service while ensuring operational resilience and business continuity.
Risk Controls & Governance
Maintain a robust risk and control environment ensuring compliance with internal policies regulatory requirements and audit standards.
Monitor and manage incidents operational losses and control effectiveness implementing corrective actions where required.
Ensure all internal and external audit requirements are supported and that actions are tracked to timely completion.
Stakeholder & Customer Management
Build and maintain strong working relationships with Relationship Managers Commercial teams Risk partners customers and other key stakeholders.
Partner with business leaders to support customer retention portfolio growth and strategic initiatives.
Collaborate effectively with global Operations teams to share best practices and promote operational consistency.
Continuous Improvement & Change Management
Identify opportunities to improve processes especially using AI to enhance efficiency and scalability.
Lead and support operational transformation initiatives system implementations and process enhancement projects.
Champion a continuous improvement mindset using data and performance metrics to drive informed decision-making.
Required Qualifications:
Experience in Institutional Investment Operations or equivalent demonstrated through one or a combination of the following: work experience training education
Leadership experience
.
Posting End Date:
8 Sep 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Required Experience:
Manager
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