CCM Developer

At Legal & General were transforming the way we create and deliver customer communications. Were looking for a CCM Developer to join our specialist Customer Communications team and help us move important customer communications from legacy systems into Quadient Inspire.

This is a newly created role giving you the chance to join a small technically focused team at a key point in its growth. Youll work across multiple areas of the business helping to deliver clear accurate and timely communications across letters emails SMS and print.

What youll be doing:

• Designing developing and maintaining Customer Communication Management solutions using Quadient
• Creating customer communications across letters SMS emails and print processes
• Supporting the migration of legacy communications into Quadient Inspire
• Developing workflows designs and technical specifications to support robust change control
• Working with agile teams to deliver communication changes within sprint timelines
• Providing technical input to projects and helping stakeholders shape communication requirements
• Supporting production issues and working with suppliers vendors and development teams to resolve them
• Helping improve communications with customer experience Consumer Duty inclusion and vulnerable customers in mind

Who were looking for:

• Strong hands-on experience with Quadient Inspire / Quadient
• Experience with Quadient Designer Scaler Interactive Omnichannel and Messenger or comparable CCM tools
• Knowledge of SQL JSON XML and HTML
• Experience working in agile or scrum environments
• Coding experience ideally JavaScript and/or C/C would be helpful
• Quadient training or certification would be a bonus

Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are many discounts we offer both for our own products and at a range of high street stores and online
• Were creating netzero carbon workplaces by 2030 by investing in our sustainable modern offices across the UK all designed to bring people together and elevate the inperson experience

Additional Information :

At L&G we believe its possible to generate positive returns today while helping to build a better future for all. 

If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can. 

It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose. 

Remote Work :

No

Employment Type :

Full-time