Care Coordinator

Care Coordinator Somerset & Wiltshire

Be at the heart of exceptional care in your local community.

Frome Somerset
27000 per annum
Full Time Permanent

The right carer. The right client. The right support.

Behind every great care experience is someone making sure everything comes together.

At Trinity Homecare our Care Coordinators are at the heart of our branches connecting clients with Care Professionals building effective rotas responding when plans change and helping ensure the people we support receive reliable consistent and personalised care.

Were looking for an organised proactive and people-focused Care Coordinator to join our Somerset & Wiltshire team in Frome.

If you enjoy solving problems building relationships and working in a fast-moving environment where your decisions genuinely make a difference this could be the role for you.

Why Trinity Homecare

Youll be joining an established award-winning homecare provider with 30 years experience supporting people to live safely independently and comfortably in their own homes.

Our Somerset & Wiltshire branch provides personalised homecare across the local region from our base in Frome supporting people through visiting and live-in care.

More importantly youll join a business where care isnt simply something we provide its what connects us.

Our values guide the way we work:

Truly Belong Were in it together
Build Trust Were here for you
Here to Care We take care of each other
Be the Change We find a better way

What will you be doing

As Care Coordinator youll play a key role in the day-to-day delivery of our service across Somerset & Wiltshire.

Youll bring together people schedules and information to help ensure our clients receive high-quality dependable care.

Your responsibilities will include:

• Building managing and optimising Care Professional rotas.
• Matching Care Professionals with clients to promote continuity and positive relationships.
• Coordinating new care packages and supporting successful client starts.
• Managing Care Professional availability working patterns and scheduling requirements.
• Responding quickly and calmly to sickness absence and last-minute changes.
• Arranging emergency cover while minimising disruption for clients.
• Working closely with Care Managers Team Leaders and other branch colleagues.
• Coordinating training shadowing and other operational requirements.
• Developing positive relationships with clients families and Care Professionals.
• Helping identify potential gaps in capacity before they affect service delivery.
• Participating in the branch on-call rota.
• Supporting the continued growth and success of the Somerset & Wiltshire service.

This isnt simply about filling gaps on a rota.

Its about understanding the people behind it.

Youll get to know our clients understand the strengths and availability of our Care Professionals and use that knowledge to help create care arrangements that work for everyone.

What are we looking for

You dont need to tick every box but wed particularly like to hear from you if you have experience within domiciliary care homecare healthcare scheduling care coordination or another fast-paced people-focused environment.

Youll ideally bring:

• Excellent organisation and planning skills.
• Strong communication and relationship-building abilities.
• Confidence managing competing priorities.
• A practical solutions-focused approach.
• The ability to remain calm when plans change.
• Good IT skills and confidence learning scheduling and care systems.
• Strong attention to detail.
• A genuine commitment to providing an excellent experience for clients and colleagues.
• Previous experience within health or social care would be advantageous.
• A Level 2 or Level 3 qualification in Health & Social Care would be desirable.

Youll thrive in this role if youre...

• A problem solver When something changes you focus on finding the solution.
• Highly organised You can keep multiple priorities moving without losing sight of the detail.
• A great communicator Youre comfortable speaking with Care Professionals clients families and colleagues.
• People-focused You understand that behind every rota is a client depending on us and a Care Professional delivering their care.
• Proactive You look ahead identify potential challenges and act before they become problems.
• Calm under pressure Homecare doesnt always go to plan and youre someone people can rely on when things change.

Why build your career with us

At Trinity Homecare we want our people to grow with us.

Youll work alongside experienced colleagues who understand homecare and know the difference a great Care Coordinator can make.

Were committed to learning and development across our organisation giving colleagues opportunities to build their knowledge develop their careers and progress within social care.

Youll also be joining a recognised homecare provider with teams and colleagues celebrated across the sector for the quality of care they provide their commitment to learning and development and the difference they make to peoples lives.

About Trinity Homecare Somerset & Wiltshire

Based near Frome our Somerset & Wiltshire team provides trusted homecare to people across the region combining local knowledge with the support and resources of the wider Trinity Homecare Group.

We provide personalised visiting and live-in care designed around each individuals needs routines and choices helping people continue living independently in the place they know and love: their own home.

Ready to coordinate care that really matters

If youre looking for more than just another office role and want a career where your organisation judgement and communication can make a genuine difference every day wed love to hear from you.

Apply today and become part of the Trinity Homecare Somerset & Wiltshire team.

Trinity Homecare helping people live healthier happier and longer lives at home.