Cafe Manager Lead Baker
Job Summary
- Lead the day-to-day operation of the café always ensuring a welcoming atmosphere and excellent customer service.
- Manage motivate and develop a small friendly team creating a positive and supportive working environment.
- Build strong relationships with local customers visitors and community groups helping to maintain the cafés excellent reputation.
- Lead the production of high-quality baked goods cakes and savoury items.
- Innovate and develop new bakery products seasonal specials and menu ideas to drive sales and customer satisfaction.
- Monitor sales costs and performance identifying opportunities for growth and improvement.
- Manage stock ordering supplier relationships and stock control to minimise waste and maximise profitability.
- Maintain consistently high standards of food quality presentation and cleanliness including maintaining our 5-star food hygiene rating.
- Take a lead role in developing the cafés social media presence and local marketing activity creating engaging content and campaigns that strengthens reputation grow customer numbers and promote new products and events.
- Monitor customer feedback and address any issues promptly to ensure excellent service delivery.
- Work closely with the board of volunteer directors to deliver the long-term vision for the business.
- A genuine passion for great food excellent coffee and high standards.
- Strong baking and food preparation skills including developing menus.
- Experience supervising or leading a team in a café bakery or similar setting with a hands-on approach and the ability to lead by example.
- Excellent people skills building positive relationships with your team and your customers.
- Good knowledge of food hygiene and health and safety requirements.
- Strong organisational skills a proactive attitude and the ability to remain calm under pressure.
- Confidence in taking ownership implementing procedures and driving continuous improvement.
- Permanent contract with a salary of dependent on skills experience and qualifications.
- Performance related bonus.
- 28 days annual leave per annum pro rata for part-time employees.
- Full-time hours are preferred although part-time job-share and flexible working arrangements will be considered for the right candidate
- The role will include weekend bank holiday and peak seasonal working with flexibility agreed in advance.
Required Skills:
A genuine passion for great food excellent coffee and high standards. Strong baking and food preparation skills including developing menus. Experience supervising or leading a team in a café bakery or similar setting with a hands-on approach and the ability to lead by example. Excellent people skills building positive relationships with your team and your customers. Good knowledge of food hygiene and health and safety requirements. Strong organisational skills a proactive attitude and the ability to remain calm under pressure. Confidence in taking ownership implementing procedures and driving continuous improvement.