Medlock Square marks a bold new chapter in the evolution of the Etihad Campus a vibrant yearround destination for culture leisure and entertainment set alongside two global icons: the Etihad Stadium home of Manchester City Football Club and the landmark Coop Live arena.
Named after the River Medlock that runs beneath the site the development celebrates Manchesters industrial heritage while shaping its next era of citydefining experiences. Manchester is known worldwide for its sport music and entertainment and Medlock Square will build on that legacy creating a landmark home for exceptional shared moments and elevating the citys position as one of Europes most dynamic fastgrowing destinations.
At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and allday dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences Medlock Square will deliver highquality hospitality all week long and across the events calendar.
You will be accountable for the full guest journey team performance and commercial success of the venue -ensuring the offer remains relevant consistent and appealing throughout the day-to-night transition.
As a visible hands-on leader youll set the tone of the space - balancing energy service style and atmosphere to suit each moment from relaxed daytime trade to a more social evening environment.
Working closely with senior hospitality leaders and wider campus teams you will position Blend as a go-to destination within the Etihad Campus for both everyday visits and event-driven footfall.
Support the commercial success of the venue through strong product knowledge upselling and creating repeat guest visits. Monitor key performance indicators including sales covers spend per head labour efficiency and guest satisfaction while identifying opportunities to improve performance. Manage stock effectively minimise wastage and support ordering and cost control processes. Contribute to budgeting forecasting and local initiatives designed to drive revenue and enhance the guest offer.
Compliance Safety & Standards
Ensure compliance with all food safety health & safety hygiene and licensing standards across the operation. Maintain accurate records daily checks and operational procedures while promoting safe working practices for both guests and team members. Ensure high standards of cleanliness presentation and operational readiness are consistently maintained throughout the venue.
Collaboration & Continuous Improvement
Work closely with chefs operational leaders and wider campus teams to deliver a consistent and engaging food and beverage offer. Support seasonal menu launches promotions activations and new initiatives while identifying opportunities to improve service flow operational efficiency product quality and the overall guest experience.
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