Business Support Specialist

The Opportunity

As a Business Support Specialist you will play a critical role in supporting the UKI Heart Failure commercial team through event coordination compliance management operational support and stakeholder engagement.

You will work closely with internal teams healthcare professionals suppliers and external partners to ensure educational events congresses and business activities are delivered efficiently professionally and in full compliance with company policies and industry regulations.

What Youll Do

Event Management & Customer Engagement

• Coordinate educational programs congresses customer meetings and national events aligned to business objectives.
• Manage event logistics including venue selection accommodation delegate registration invitations and communications.
• Support the planning and execution of Abbott Heart Failure congresses and educational meetings across the UK and Ireland.
• Promote events through digital channels to maximize participation and engagement.
• Act as a professional Abbott representative at events when required.

Operational & Administrative Support

• Provide day-to-day administrative support to the Heart Failure commercial team.
• Organize travel meeting logistics calendars surveys and operational activities.
• Coordinate bookings and liaise with customers venues vendors and suppliers.
• Maintain accurate records documentation and reporting to support business operations.
• Support stakeholder communication and ensure a high level of customer service.

Finance & Budget Coordination

• Assist with budget tracking and financial administration activities.
• Coordinate invoice processing vendor registration contract administration and payment follow-up.
• Manage event-related systems and platforms including CVENT.
• Support efficient use of resources while maintaining quality and compliance standards.

Compliance & Governance

• Ensure all activities are conducted in accordance with Abbott policies regulatory requirements GDPR and industry guidelines.
• Support Healthcare Professional (HCP) engagements grants sponsorships and contract management processes.
• Maintain compliance documentation audit-ready records and approval workflows.
• Partner with Compliance Privacy and other internal stakeholders to support governance requirements.
• Coordinate due diligence and screening activities for third-party vendors and partners.

What Were Looking For

Required Skills & Experience

• Previous experience in administration business support event coordination sales support or a similar role.
• Strong organizational and project coordination skills with excellent attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Proficiency with Microsoft Office including Excel PowerPoint Outlook and Word.
• Experience supporting cross-functional teams and working with external partners.

Preferred Attributes

• Customer-focused and solution-oriented.
• Self-motivated with the ability to work independently.
• Strong commercial awareness and business acumen.
• Adaptable and comfortable working in a changing environment.
• Collaborative team player with a proactive approach.
• High level of integrity and commitment to compliance and quality standards.

The base pay for this position is

In specific locations the pay range may vary from the range posted.