Business Support Project Officer

• East Suffolk Council
• Address: East Suffolk House Melton Woodbridge IP12 1RT and Riverside Lowestoft Suffolk NR33 0EQ
• Salary: 31537 - 34434 per annum Band 5
• Hours: Full Time 37 hours per week
• Contract: Fixed Term until March 2027 with potential extension until March 2028

East Suffolk Council is an exciting place to work delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

We currently have an opportunity to join East Suffolk Councils Private Sector Housing Team as a Business Support Project Officer (Safe Suffolk Renters) working in our forward thinking and innovative Safe Suffolk Renters Programme which delivers support to Landlords and Tenants in East Suffolk and West Suffolk.

Your role

The successful candidate will be responsible for supporting the team to deliver their ambitious and complex service including supporting website updates and enhancements organising the delivery of our annual landlords conference and other communication events providing essential back office support to deliver regular accurate performance reporting and provide a triaging service to ensure landlords and tenants are directed to the correct support. The role is varied and currently influenced by the recentfollowing the introduction of new laws affecting private renters homes. For more information see the Safe Suffolk Renters website.

What you will need

The successful candidate will have excellent IT skills be dynamic and flexible be a good team player be able to demonstrate excellent organisational and communication abilities. We are very happy to consider someone with transferable skills and there is no need for prior housing experience.

The post holder must have knowledge of office systems and use of graphic design software would be helpful; also someone good with data and processes to inform potential service developments.

Why work for us

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Counciltake a look at our video and find out why our employees think it is such a great place to work (YouTube).

Here are some of the main benefits

• Generous leave entitlement (equivalent to 25 days a year increasing to 31 days after 5 years service plus bank holidays)
• Local government pension scheme
• Flexible working arrangements
• Learning and development tailored to your role
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
• Discounts on mobile phones computers holiday and travel fashion and clothing health and beauty and many other products and services.

Find more information about what we offer in ourbenefits brochure (pdf).

The majority of our teams are working in an agile way with a mixture of home and office working depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate please contact the recruiting manager listed at the bottom of this advert.

For more information

For an informal discussion regarding this post please contact Teresa Howarth by emailing

Closing date: 9.00 am 3 July 2026.

Interview date: Week commencing 13 July 2026.

How to apply

Step 1 -Read the advert and theJob Description and Person Specification (Word).

Step 2 -Complete theSupporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 -Complete the online application and upload your statement. Please note CVs are not accepted.

For more information check out the How to Apply section of our Career Site.