Business Support Officer | Part time | The Fold | Burnley, Lancashire

Salary 25989 - 28142 per annum 25.9 hours per week Permanent Part time The Fold Burnley Lancashire

Part-time 3.5 days (MondayThursday) Burnley Hybrid working

Make a real difference in childrens lives behind the scenes

Were looking for an enthusiastic and motivated Business Support Officer to join our friendly and supportive team within the Education and Childrens Directorate.

In this role youll play a vital part in supporting our Inclusion Service helping ensure children families and professionals receive the high-quality support they need. If you enjoy being organised helping others and working as part of a collaborative team this could be the perfect opportunitywhether youre experienced in admin or looking to grow your skills.

What youll be doing

• Providing high-quality administrative support to managers and operational teams
• Supporting Social Workers managers and professionals across the Inclusion Service
• Communicating with families colleagues and members of the public
• Using systems and data to support service delivery and decision-making
• Helping ensure processes run smoothly and efficiently

What were looking for

Passion for great service

You care about doing a great jobgetting things right first time supporting others and continuously building your skills.

Knowledge & experience

• Experience in an administrative or office-based role (or a strong willingness to learn)
• Confidence using Microsoft Office and databases

Strong communication skills

Youll interact with a wide range of people so being able to communicate clearly listen carefully and respond with empathy is essential.

Why join us

Youll be part of a supportive welcoming team where your contribution is valued. Well support your development and help you build a rewarding career while maintaining a healthy work-life balance.

Lancashire County Council offers:

• Competitive salary
• 26 days annual leave (plus bank holidays)
• Flexible working opportunities
• Hybrid working (home and office-based)
• Health and wellbeing support
• Family-friendly policies
• Financial and travel benefits
• Access to ongoing training and development

Learn more: Staff benefits Lancashire County Council

Working arrangements

This role combines home and office working (Burnley). Youll need a suitable home workspace and broadband connection.

Important information

• Interviews: Monday 8 June 2026
• Location: The Fold 28 Venice Ave Burnley BB11 5JX
• Please note interviews cannot be rescheduled

Interested

For an informal discussion about the role please contact:
Jill Jones Business Support Team Leader

Application tips

Please ensure you:

• Provide a personal statement which addresses all essential criteria in the person specification
• Upload all supporting documents before submitting (no late submissions will be accepted)

Job Description and Person Specification