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Business Support Officer
Job Location:
Monthly Salary:
Posted:
29 October 2026 (3 hours ago)
Posted:
Application Deadline:
26 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
3-Month Contract with a local authority
Umbrella Rate: 17.54 per hour umbrella
Summary
- We are seeking three Business Support Officers to support Childrens & Young Peoples Services across the Resolution & Tribunal Annual Reviews and General Area teams. You will manage sensitive documentation process high-volume administration and support EHCP and tribunal processes to ensure essential services are delivered for children and families.
Responsibilities
- Prepare and collate tribunal bundles and provide administrative support relating to EHCP and annual review processes.
- Manage and respond to high-volume shared inboxes processing incoming emails and correspondence.
- Update and maintain electronic records databases spreadsheets and case information.
- Monitor deadlines workflows and ensure documentation is processed within statutory timescales.
- Send and handle confidential and sensitive information appropriately in line with data protection requirements.
- Liaise with internal teams and external stakeholders to gather required information.
Experience
- Previous experience in an administrative business support or office-based role.
- Experience handling confidential and sensitive information maintaining databases spreadsheets and electronic records.
- Previous experience within Childrens Services Education Local Government or a Public Sector environment.
- Experience supporting EHCP processes tribunals or annual reviews and familiarity with Liquid Logic or similar case management systems.
Qualifications
- Strong written and verbal communication skills with the ability to work independently and meet deadlines in a fast-paced environment.
Additional Information
- Working hours: 37 hours per week (Monday to Friday 9:00am - 5:00pm)
- We work on a biweekly payment schedule.
- Location: Suffolk (IP1 - equipment collection required)
- This is a Remote role.
- Enhanced DBS required.
- Contract: Temporary 3 months initially with potential extension
