Business Support Assistant

JOB TITLE: Business Support Assistant

LOCATION: Heathrow

WORKING HOURS: 40 hours per week Monday - Friday

SALARY: COMPETITIVE

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!

ROLE OVERVIEW AND PURPOSE

The Business Support Executive provides administrative procurement and operational support to the Heathrow contract ensuring the effective management of uniforms operational equipment suppliers purchasing processes and business administration activities.

Working within a fast-paced operational environment the role supports leaders and frontline teams bymaintainingstock availability coordinating suppliers managing purchasing and invoicing processes and ensuring the smooth delivery of day-to-day business support activities.

The role requires excellent organisational skills attention to detail strong stakeholder management and the ability to manage multiple priorities while supporting operational performance and compliance requirements.

KEY RESPONSIBILITIES

Procurement & Supplier Management

• Raise purchase requisitions andpurchaseordersin accordance withcompany procedures.

• Track purchase orders through to completion ensuringtimelydelivery of goods and services.

• Liaise with suppliersregardingorders deliveries pricing and outstanding documentation.

• Support the identification onboarding and management of suppliers in partnership with Procurement.

• Maintain purchasing records and supplier information.

• Assistwith cost control and budget tracking activities.

• Validate supplier invoices against purchase orders and receipts before submission for payment.

Uniform & Stock Management

• Manage the ordering receipt storage and distribution of employee uniforms.

• Maintainaccuraterecords of uniform allocation and stock levels.

• Monitor uniform usage and forecast future requirements.

• Ensure adequate stock levels of operational consumables and office supplies.

• Conduct periodic stock checks and investigate discrepancies.

Operational Equipment Management

• Coordinate the ordering deployment tracking and replacement of PRM operational equipment.

• Maintain equipment records and asset registers.

• Arrange equipment servicing maintenance repairs and replacements with suppliers and contractors.

• Monitor equipment availability and escalate shortages or operational risks.

• Support the management of PDA devices and other operational technology.

Contract & Administrative Support

• Provide day-to-day administrative support to the Heathrow contract leadership team.

• Prepare reports presentations spreadsheets communications and business documents.

• Manage filing systems andmaintainoperational records.

• Coordinate meetings prepare agendas capture actions and distribute minutes.

• Support governance meetings and contract reporting requirements.

• Maintainrecords relating to equipment supplierspurchasing and operational activities.

Employee & Stakeholder Support

• Support onboarding activities for new employees including uniform equipment and administrative requirements.

• Assistemployees with business support queries.

• Coordinate communications and briefing materials.

• Liaise with operational teams suppliers customers airport stakeholders and contractors to ensure service continuity.

Events & Logistics Coordination

• Coordinate materials resources andlogisticsfor contract events training sessions inductions roadshows and engagement activities.

• Manage the ordering and distribution of promotional and event-related materials.

• Support the delivery of employee engagement and customer-facing initiatives.

Safety Quality & Compliance

• Maintainaccuraterecords to support audit compliance and contractual requirements.

• Ensure purchasing equipment and supplier processescomply withcompany policies.

• Support operational compliance through effective record keeping and administration.

• Promote a safe compliant and professional working environment.

• Previousexperience in an office administration businesssupportor similar role.

• Strong organisational and time-management skills.

• Excellent attention to detail and accuracy.

• Good written and verbal communication skills.

• Strong working knowledge of Microsoft Office particularly Word ExcelOutlookand Teams.

• Ability to work effectively both independently and as part of a team.

Were proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work our innovative employee app where you can find:

• Perks: discounts gift cards cashback and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABMs benefits visit our careers page

ABOUT US

ABM is one of the worlds largest providers of integrated facility services. A driving force for a cleaner healthier and more sustainable world ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning engineering parking electrical & lighting energy solutions HVAC & mechanical security and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries from commercial office buildings to schools airports hospitals data centres manufacturing plants and distribution centres entertainment venues and the UK were proud to service icon sites across the country with more than 10000 team members. For more information visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Required Experience:

Junior IC