Business Support Assistant (Grade C)

To provide efficient and effective administrative and business support services across childcare fostering and adoption teams. The role ensures smooth day-to-day operations by delivering high-quality administrative support including minute-taking record management and general office duties.

• Provide comprehensive administrative support to multiple teams (childcare fostering and adoption services).
  
• Undertake general office duties including filing data entry and document management.
  
• Attend meetings and take accurate timely minutes ensuring records are maintained and distributed as required.
  
• Maintain and update internal systems databases and records in line with organisational procedures.
  
• Handle incoming communications (emails calls post) and respond or redirect appropriately.
  
• Support scheduling and coordination of meetings appointments and team activities.
  
• Ensure confidentiality and secure handling of sensitive information in accordance with data protection requirements.
  
• Assist with the preparation of reports correspondence and other documentation.
  
• Provide general business support to ensure the smooth running of the teams.
  

• Previous experience in an administrative or business support role.
  
• Experience of minute taking and producing accurate meeting notes.
  
• Experience working in a busy office environment managing multiple tasks and priorities.
  
• Strong organisational and time management skills.
  
• Experience of working with databases and office systems (e.g. Microsoft Office).
  

• Good standard of general education (e.g. GCSEs or equivalent including English and Maths).
  
• Relevant administrative qualification (desirable but not essential).
  

• Working hours: 20 hours per week