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Business Support Assistant Family Help

Thurrock Council

Job Location:

Grays - UK

Yearly Salary: GBP 27435 - 29715

Posted: 6 October 2026 (Yesterday)

Application Deadline: 3 January 2027

Vacancies: 1 Vacancy

Job Summary

Description

Job Title:Business Support Assistant - Family Help Team
Salary:27435 29715 per annum
Grade:B
Contract Type:Fixed Term12 months
Working Hours:37 hours per week

About the Department

The Family Help Team works with children young people and families to provide early support promote positive outcomes and help prevent issues from escalating. The service brings together a range of professionals who work collaboratively to support families through assessment planning and intervention. The service works closely with internal teams and partner agencies to ensure families receive the right support at the right time. As a Business Support Assistant you will play a key role in supporting the teams work through the provision of efficient administrative support meeting coordination minute taking and record management helping to ensure the service runs smoothy and effectively and delivers the best possible outcomes for families.

About the Role

As a Business Support Assistant you will be responsible for providing comprehensive administrative support to the Family Help Team including accurate minute taking answering and managing telephone enquiries maintaining busy shared inboxes coordinating panel meetings tracking and monitoring data and maintaining accurate records on Liquidlogic Childrens System (LCS).

You will work closely with colleagues managers and partner agencies to ensure the efficient delivery of services and contribute to positive outcomes for children young people and families.

This role offers the chance to make a real difference by supporting the delivery of services for children young people and families.

WhatWereLooking For

Were looking for someone who has:

Excellent organisational and communication skills;
Experience of providing administrative support in a busy environment;
The ability to manage competing priorities and maintain accuracy when handling data and records;
Confidence in minute-taking and co-ordinating meetings;
Confidence using Microsoft Office applications.
A proactive approach to working collaboratively as part of a team.

This role is currently hybrid where office attendance is required in both the Civic Offices and our Family Hubs within Thurrock.

DBS Check:Not required for this post

Benefits of Working with Us

At Thurrock Council we value our employees and offer a comprehensive benefits package including:

Generous annual leave entitlement
Local Government Pension Scheme
Flexible and hybrid working opportunities (where applicable)
Ongoing training and professional development
Employeeassistanceprogramme and wellbeing support
Staff discounts and local offers
A supportive and inclusive working environment

Important Dates

Closing Date (Redeployment Only):1st October 2026

Closing Date (Internal & External): 11th October 2026

Interview Date: To be Confirmed

Please note that there will be a short minute-taking test at the end of the interview.

Additional Information

If you have any questions about the role or interview process please contact:

Joanna Eve - Business Support Supervisor

To view the Job Profile and Person Specification please follow the link below:

Download Job Profile (PDF Document)

Required Experience:

Junior IC

Apply Now

About Company

Thurrock Council

Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves lin ... View more

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