Business Solutions Specialist – Innovation
Job Summary
Why Ryan
- Competitive Compensation and Benefits
- Business Connectivity Reimbursement (Phone/Internet)
- Gym Membership or Equipment Reimbursement
- LinkedIn Learning Subscription
- Flexible Work Environment
- Tuition Reimbursement After One Year of Service
- Accelerated Career Path
- Award-Winning Culture & Community Outreach
The Business Solutions Specialist will play a key role in supporting innovation transformation and technology-enabled business initiatives across the organization. This role is ideal for a motivated and tech-savvy professional with experience in business analysis stakeholder engagement operational improvement and emerging technology solutions.
Working closely with practice areas operational teams and cross-functional stakeholders you will help identify business challenges gather and refine requirements support innovation intake processes and contribute to the development and implementation of workflow automation process optimization and AI-enabled solutions.
This role is heavily focused on innovation and transformation rather than traditional process improvement. The successful candidate will support multiple concurrent initiatives assist in developing proof-of-concept solutions and help bridge the gap between business needs and technology-enabled outcomes in a collaborative and fast-paced environment.
Duties and responsibilities as they align with Ryans Key Results
People
- Build strong working relationships with business stakeholders practice areas and cross-functional teams.
- Maintain effective communication across innovation and transformation initiatives.
- Collaborate with operational teams to identify business challenges and opportunities for technology-enabled improvements.
- Support alignment between business priorities innovation initiatives and solution delivery activities.
Client
- Engage with practice areas to gather document and refine business requirements and use cases.
- Support innovation intake and discovery processes across multiple business functions.
- Assist in identifying opportunities for workflow automation operational optimization and AI-enabled solutions.
- Support the development testing and deployment of proof-of-concept initiatives and pilot solutions.
- Coordinate meetings workshops follow-ups and project activities across multiple concurrent transformation initiatives.
- Assist stakeholders in translating operational challenges into scalable and practical business solutions.
Value
- Support innovation and transformation initiatives that improve operational efficiency and business effectiveness.
- Contribute to projects focused on workflow automation modernization and enterprise AI capabilities.
- Assist in mapping current-state processes and supporting future-state solution design.
- Track project timelines deliverables dependencies and implementation activities across multiple workstreams.
- Prepare presentations status updates reports and supporting documentation for stakeholders and leadership teams.
- Analyze operational data business feedback and process pain points to support decision-making and continuous improvement efforts.
- Stay informed on emerging technologies automation trends and enterprise AI developments relevant to the business.
- Support the Business Solutions and Innovation team with additional strategic and operational initiatives as required.
- Other duties as assigned.
Education and Experience
- Bachelors degree or equivalent experience required (Business Technology Operations Information Systems or related field preferred)
- 25 years of professional experience in business analysis innovation transformation operations or technology-enabled business support roles
- Experience gathering business requirements and working with cross-functional stakeholders is preferred
- Exposure to workflow automation operational transformation or AI-related initiatives is strongly preferred
- Experience supporting proof-of-concept or pilot initiatives is considered an asset
Preferred Skills
- Business analysis and requirements gathering
- Stakeholder engagement and relationship management
- Strong analytical thinking and problem-solving capability
- Innovation and technology curiosity
- Process optimization and workflow improvement mindset
- Project coordination and multitasking ability
- Strong written and verbal communication skills
- Ability to work effectively in fast-paced and evolving environments
- Interest in emerging technologies automation and enterprise AI
- Strong organizational skills and attention to detail
- Ability to adapt quickly and take initiative in ambiguous environments
#Li-hybrid
Required Experience:
IC
About Company
Ryan is a global tax services, software, and technology firm providing an integrated suite of federal, state, local, and international tax services to companies across the world.