Business Solution Lead Syngenta Professional Solutions (SPS)

Are you passionate about turning business needs into practical digital solutions We are looking for a Business Solutions Lead to help simplify improve and automate key commercial processes across Syngenta Professional Solutions (SPS). In this role you will work with commercial teams IT&D partners and delivery teams to translate business priorities into clear requirements workflows and data-enabled solutions. You will help shape CRM automation and low-code/no-code solutions that make work easier improve adoption and support better decision-making. 

Accountabilities and responsibilities include but are not limited to: 

• Map analyze and reimagine SPS commercial processes with a focus on simplification before automation.
• Translate agreed SPS priorities into clear business requirements workflow logic user stories and implementation-ready inputs and feed them directly into the CDT global engineering hubs to maximize asset reuse.
• Partner with global and regional commercial stakeholders to ensure solutions are practical adoptable and aligned with Syngenta and SPS ways of working.
• Drive the demand life cycle and functional design of agreed commercial systems and automation solutions partnering with CDT (Commercial Digital Technology) engineering hubs for core delivery.
• Support CRM and commercial systems enablement including business rules process flows data needs and user-facing workflow requirements.
• Identify and shape automation opportunities across activation lead generation event follow-up customer engagement and service/support flows.
• Configure or prototype low-code/no-code solutions for process validation using tools such as Salesforce n8n OutSystems or similar enterprise approved platforms ensuring any production deployment adheres to global platform governance and architectural standards set out by the CDT.
• Work with delivery teams architects data partners and engineering resources to turn process needs into effective system changes.
• Assess data dependencies integration needs and reporting implications when shaping process and automation solutions.
• Explore opportunities to apply generative AI assisted workflows and agents to improve productivity and process execution ensuring alignment with enterprise data governance and AI architecture guidelines.

Qualifications and required experience: 

• Experience in business systems CRM process automation product ownership business analysis or digital implementation. 

• Strong understanding of commercial processes and the ability to work with global and regional stakeholders. 

• Practical experience with CRM workflow automation or low-code platforms such as Salesforce HubSpot n8n or OutSystems. 

• Ability to map and redesign processes clearly; BPMN or similar modelling experience is an advantage. 

• Good understanding of data flows system boundaries integrations and data quality. 

• Experience working with delivery teams using backlogs user stories testing releases and tools such as Jira. 

• Interest or experience in using generative AI assisted workflows or automation to improve process execution. 

• Strong communication facilitation and prioritisation skills with the ability to work across a matrix organisation. 

• Business Information Systems Business Informatics Business Administration Computer Science Engineering or a related field is required. Masters degree is preferred.

• Ability to read API documentation and translate integration requirements into lightweight to medium-complexity workflow solutions with practical understanding of data flows system boundaries and data quality implications.

• Demonstrated use of generative AI tools for productivity process analysis documentation prototyping or workflow design.

Additional Information :

This role can be based in multiple Syngenta locations within the UK and Spain. 

What we offer 

• Extensive benefits package including a generous pension scheme bonus scheme private medical & life insurance. 
• Up to 31.5 days annual holiday.
• We offer a position which contributes to valuable and impactful work in a stimulating and international environment. 
• Learning culture and wide range of training options. 

Syngenta has been ranked as atop 5 employerand number 1 in agriculture by Science Journal. 

Remote Work :

No

Employment Type :

Full-time