Business Resiliency Associate

As a Business Resiliency Associate within the ICBs business resiliency governance team you support and enhance the ICBs business resiliency governance through data analytics and automated reporting. Youll build and maintain metrics dashboards and outputs partnering with business resiliency and technology stakeholders to improve data quality strengthen controls and evidence preparedness across critical services risks controls and testing.

Key responsibilities

• Maintain and improve governance measurement and reporting (metrics dashboards recurring packs) for resiliency forums including narrative insight and trend analysis.
• Automate data aggregation reporting and evidence production; standardise processes and reduce manual effort with repeatable pipelines and quality control checks.
• Track and analyse BCP/planning and testing execution outcomes remediation progress and control performance; identify themes outliers concentration risks and emerging issues.
• Translate resiliency/governance needs into clear data requirements and technical specifications (metric definitions data models reporting rules).
• Produce audit- and regulatory-ready reporting and evidence packs with strong traceability consistency and timely responses to requests.

Required qualifications capabilities and skills

• Experience (or strong academic grounding) in business resiliency/business continuity operational risk or governance in a regulated environment with ownership of analytics/reporting outputs.
• Strong analytical skills: define metrics interpret trends perform root-cause analysis and translate findings into clear actions.
• Experience building dashboards and reporting packs/scorecards; strong attention to detail and controls mindset.
• Working knowledge of data management concepts (data quality controls reconciliations definitions/taxonomy lineage/traceability).
• Strong communication and stakeholder management skills; able to explain data clearly to non-technical audiences and drive alignment.
• Ability to manage multiple priorities and deliver to deadlines in time-sensitive situations.

Preferred qualifications

• Advanced Excel plus data/querying and visualisation tooling (e.g. SQL Power BI/Tableau; Python or equivalent internal tooling).
• Experience improving data quality controls and reporting automation (e.g. exception reporting standardised taxonomy).
• Familiarity with resiliency/risk frameworks (e.g. ISO 22301 FFIEC NIST) and evidencing governance via metrics/reporting.
• Experience supporting regulatory engagements and audits with traceable data-driven responses.
• Relevant degree and/or certifications (e.g. CBCI/CBCP MBCI or similar).

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