Business Analyst

As a Business Analyst within Shawbrooks Commercial space your primary focus will be on driving the banks strategic digital and technology transformation agenda. You will play a key role in analysing designing and optimising systems APIs and data integrations to enable seamless connectivity across platforms and support the delivery of scalable intelligent digital products.

In this role youll combine deep analytical thinking with strong technical understanding to bridge the gap between business and technology helping Shawbrook realise its ambition of building modern data-driven and AI-enabled financial products.

Key Responsibilities

• Your main responsibility will be to analyse and optimise Shawbrooks systems software and data integrations with a particular focus on APIs automation and emerging AI capabilities. You will work closely with Product Engineering Data Architecture and Operations teams to design technically robust solutions that improve performance scalability and user experience. Acting as the bridge between business needs and technical delivery you will translate complex requirements into clear actionable outcomes that enhance both customer and colleague journeys.
• To succeed in this role youll need to be a collaborative problem-solver with strong communication and stakeholder management skills. Youll engage across the organisation including with Product Operations Risk and Technology to ensure alignment between business priorities and technical delivery. Your ability to articulate complex technical concepts in clear business terms will be key to influencing decision-making and ensuring successful outcomes.
• As a self-starter youll take ownership of your work driving analysis and delivery with precision and accountability. Youll be comfortable working independently in a fast-paced product-led environment proactively identifying opportunities for improvement mitigating delivery risks and ensuring that solutions meet Shawbrooks strategic and technical standards.

Qualifications :

• Delivery in Product: You should have a strong understanding of agile product delivery and technical implementation within a product-led environment. Familiarity with agile ceremonies sprint cycles and tools such as JIRA Miro and Confluence will enable you to effectively collaborate with engineering data and product teams. You will play a key role in translating business needs into clear technical requirements ensuring API integrations data flows and system enhancements are delivered efficiently securely and to a high standard.
• Analytical Mindset: You will apply a technically focused analytical mindset to break down complex systems data structures and integration challenges into clear actionable insights. By interrogating data mapping APIs and visualising system dependencies you will identify opportunities to improve performance automate processes and enhance user experience. Your ability to think critically and solve technical problems will be essential to delivering robust future-ready solutions.
• Proven Communication: You will collaborate across cross-functional teams including Product Architecture Engineering and Data to ensure a shared understanding of business and technical requirements. Your ability to communicate complex system or data concepts clearly to both technical and non-technical stakeholders will help drive alignment and informed decision-making. Strong documentation and presentation skills will ensure technical artefacts are accurate traceable and easy to understand.
• Execution: With your curiosity and self-starting approach you will proactively conduct system and data gap analyses assess API and integration points and propose innovative technical solutions. You will take ownership of delivery from discovery through implementation ensuring that designs are validated and aligned with strategic goals. Your drive for precision and accountability will underpin successful project execution and measurable business value.

Additional Information :

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns mental wellbeing and more general queries around family work housing and health
• Cycle-to-work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - Its important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when youre enjoying your leisure time.

• Minimum of 25 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - Were focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done

Remote Work :

No

Employment Type :

Contract