Business Analyst

As a Business Analyst you will play a key role in the successful delivery of projects across DOCOsofts CMS and VEW platforms. Acting as the link between our clients operational teams and DOCOsofts delivery and technical teams you will lead discovery understand businessprocessesand translate client needs into clear requirements aligned with our platforms capabilities.

You will support projects from discovery and requirements definition through development testing training and go-live. Success means that client needs are fully understood requirements and scope are agreed risks and dependencies areidentifiedearly and the delivered solution meets the agreed business need. You will report to the Senior Business Analyst as part of the wider Client Delivery team.

Responsibilities:

• Own business analysis activities across CMS and VEW projects including new implementations data migrations platform upgrades newfeaturesandadditionalmodules.

• Facilitate client discovery sessions and workshops to understand current processes operational challenges businessrequirementsand desired outcomes.

• Translate client needs into clear business and functional requirements aligned with DOCOsofts platform capabilitiesidentifyinggapsrisksand dependencies.

• Produce high-quality requirements specifications business rules process flows migration requirements userstoriesand acceptance criteria and manage the requirements review and sign-off process.

• Partner with the Project Manager tomaintainclarity of scope assess proposed changes and address requirements-related risksdependenciesand decisions.

• Collaborate with Engineering and other technical specialists to explain the business context clarifyrequirementsand support data migrationintegrationand solution-design activities.

• Support User Acceptance Testing defecttriageand client readiness and prepare release notes trainingmaterialsand other supporting documentation.

• Deliver client Show and Tell sessionstrainingand post-go-live support while contributing to the continuous improvement of DOCOsofts business analysis standards and ways of working.

Key Requirements:

• Five or more years experience in a client-facing Business Analyst role within enterprise software SaaSimplementationor a comparable environment.

• Experience managing business analysis activities across the full project lifecycle from discovery and requirements definition through development testing and go-live.

• Strong experience leading workshops mapping business processes and producing clear requirements user stories businessrulesand acceptance criteria.

• Proven abilitytomanage multiple workstreams or client projects whilemaintaininga thorough andaccurateapproach.

• Strong analytical communication and stakeholder-management skills with the confidence to manage expectations and engage with senior client audiences.

• Ability to collaborate effectively with Project Management Product EngineeringQAand other technical teams.

• Knowledge of the London Insurance Market including Lloyds and the claims lifecycle together with the ability to work from the DOCOsoft London office or client sites two to three days each week and travel where.
  
  

Who we are:

DOCOsoft is a leading software and services provider to Lloyds of London and the broader London insurance market. Since our foundation we have grown to become one of the leading insurance software specialists in the London Insurance are a growing team ofover110colleagues based inDublinLondonTokyo Portugal SpainIndiaand Poland.

Hereswhat we have to offer:

DOCOsoft aspires to be a market leader in the technology sector and we are always looking for new ways to approach projects or improve existing content. We look to hire people that will help us achieve this with hard workenthusiasmand an expression of their own ideas.

We offer our peoplethe opportunity toimpactour growing business- everyones contribution matters!A team environment that is focused on the creation and delivery of great products for our clients. Exciting challenges to grow and enhance their skillsand acompetitive pay and benefits packageincluding;

• 25 days Annual Leave

• Privatepension

• Bonus scheme

• Private health

• Life assurance.

Equal Opportunity Employer:

DOCOsoft is committed to building an inclusive and diverse team thatrepresentsa variety of backgroundsexperiencesand perspectives. We welcome applications from all suitably qualified candidates and do not discriminate on the grounds of race religion gender marital or family status age disability sexual orientation membership of the travelling community or any other basis as protected by applicable law. Should yourequirereasonable accommodations during any stage of the recruitment process please let us know.

Required Experience:

Senior IC