Business Analyst

As a Business Analyst at MACH you will act as the critical bridge between our financial services clients and our software development teams. You will be responsible for eliciting analysing and translating complex business requirements particularly across digital assets tokenisation and market infrastructure into clear actionable user stories and functional specifications that drive delivery.

This role suits a commercially minded analyst who is equally comfortable in client workshops and sprint planning sessions someone who understands how capital markets and digital asset ecosystems operate and who can engage credibly with both business stakeholders and engineering teams to ensure solutions are delivered that genuinely meet client needs.

Responsibilities

• Lead requirements-gathering sessions with clients facilitating workshops to elicit challenge and validate business needs across digital asset and financial services use cases.

• Translate business requirements into well-structured user stories acceptance criteria and functional specifications suitable for Agile development teams.

• Document current-state business processes workflows and use cases verifying accuracy with clients and internal teams before baseline sign-off.

• Identify process improvement opportunities and work with clients and internal stakeholders to design future-state operating models particularly in the context of digital asset adoption and tokenised workflows.

• Present and communicate specifications clearly to software development teams ensuring requirements are understood estimated and prioritised appropriately within the product backlog.

• Act as the client-side voice throughout the development lifecycle providing ongoing clarification managing scope and ensuring delivered functionality remains aligned with original business intent.

• Support and oversee user acceptance testing (UAT) verifying that software functionality meets agreed requirements and specifications before client sign-off.

• Support clients in articulating and documenting their own business requirements where needed acting as a trusted advisor rather than simply an order-taker.

• Deliver training presentations and demonstrations of MACHs software to clients and internal staff ensuring adoption and understanding of new functionality.

• Identify escalate and help resolve issues or blockers experienced by clients or internal team members maintaining clear communication throughout.

Requirements:

• Fin-Tech consulting or client-facing experience within financial services ideally across capital markets post-trade or digital assets.

• Solid understanding of market infrastructure including trading clearing settlement custody or tokenisation workflows.

• Demonstrable experience writing high-quality user stories acceptance criteria and functional specifications for software development teams.

• Familiarity with Agile and Scrum methodologies including backlog grooming sprint planning and working within cross-functional delivery teams.

• Sufficient technical literacy to engage meaningfully with software developers understanding of system integrations APIs and data flows without needing to write code.

• Excellent client relationship skills with a proven track record of building trust and managing expectations across technical and non-technical stakeholders.

• Strong analytical and problem-solving skills with the ability to interpret complex data flows and operational processes and translate them into clear requirements.

• Proficiency with tools such as Jira Confluence Excel and process modelling or diagramming software (e.g. Visio Lucidchart).

• Capable of producing clear concise and well-structured documentation including business requirements documents (BRDs) process maps and test scripts.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age colour disability national origin ancestry race religion gender sexual orientation gender identity and/or expression veteran status genetic information or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process please inform us.

This is a permanent full-time position. As the selection and interview process is ongoing please submit your application in English as soon as possible if your profile is selected a member of our team will contact you within 4 weeks.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.