Business Analyst
Job Summary
Entity:
Technology
Job Family Group:
Job Description:
The Business Analyst is responsible for eliciting analysing documenting and managing business requirements across projects supporting the Corporate Affairs digital portfolio. The role connects business needs with technology delivery ensuring project scope processes requirements and expected outcomes are clearly understood agreed and traceable throughout the project lifecycle.
Working with Project Managers Delivery Managers Product Managers Technical Delivery Leads architects engineers suppliers and business partners the role supports projects from discovery and definition through design build testing implementation and early-life support. It provides structured analysis that enables informed decisions reduces ambiguity and helps ensure delivered solutions meet business operational and user needs.
Supports digital and technology projects across Corporate Affairs including global web content brand communications data automation and operational capabilities.
Works from discovery and project definition through requirements solution design delivery UAT implementation and early-life support.
Owns analysis activities for an agreed project or workstream maintaining requirements process models traceability and supporting artefacts.
Engages business users subject-matter experts delivery teams suppliers and governance partners across global and regional teams.
Works across Agile hybrid or project delivery approaches and supports effective use of backlogs user stories documentation and decision controls.
- Plan and lead requirements-gathering activities with business users subject-matter experts and delivery partners.
- Translate business needs into clear structured and testable requirements epics features user stories and acceptance criteria.
- Define functional and non-functional requirements including operational security privacy accessibility data and support needs.
- Maintain requirements traceability from business objective through design build testing and implementation.
- Manage changes to requirements assess impacts and ensure decisions are documented and communicated.
- Map current-state and future-state processes workflows user journeys roles hand-offs and difficulties.
- Identify gaps inefficiencies risks and opportunities for simplification automation and improved ways of working.
- Support project discovery scope definition options analysis feasibility assessment and prioritisation.
- Contribute to arguments by defining problems benefits impacts assumptions costs and measurable outcomes.
- Help establish clear project boundaries dependencies governance needs and definitions of done.
- Plan and facilitate workshops interviews playback sessions and requirements reviews.
- Build effective relationships across business technology suppliers and project governance groups.
- Balance conflicting partner needs and use structured analysis to support alignment and decisions.
- Present complex information clearly using concise narratives process maps models and decision-ready recommendations.
- Raise unresolved requirements risks and decisions with clear options and impacts.
- Work with architects engineers designers and suppliers to ensure proposed solutions meet agreed business needs.
- Support solution evaluation build-versus-buy assessments and analysis of options trade-offs and impacts.
- Participate in backlog refinement sprint planning demos and delivery reviews where projects use Agile methods.
- Clarify requirements throughout delivery and support teams in resolving ambiguity defects and scope questions.
- Validate that delivered solutions align with requirements process design and intended business outcomes.
- Define business scenarios and support development of test approaches UAT plans test cases and acceptance evidence.
- Coordinate business participation in UAT track defects and confirm requirements are met before release.
- Assess business and process impacts and contribute to communications training guidance and adoption plans.
- Support operational readiness handover documentation support processes and implementation planning.
- Contribute to launch early-life support and post-implementation review capturing lessons and improvement opportunities.
- Business requirements functional and non-functional requirements user stories and acceptance criteria.
- Current-state and future-state process maps workflows user journeys and gap assessments.
- Partner maps workshop outputs decision logs traceability matrices and change-impact assessments.
- Inputs to project scope business cases options analysis governance and benefits measures.
- UAT scenarios test cases acceptance evidence readiness materials and implementation documentation.
- Experience working as a Business Analyst on digital technology or business transformation projects in complex organisations.
- Strong requirements elicitation process mapping analysis documentation and partner facilitation skills.
- Experience writing user stories acceptance criteria and functional and non-functional requirements.
- Experience supporting projects through discovery design build testing implementation and early-life support.
- Good understanding of Agile and traditional project delivery methods backlog tools and requirements traceability.
- Ability to analyse ambiguous problems reconcile competing needs and communicate clear recommendations.
- Experience coordinating UAT business readiness change impacts and operational handover.
- Experience with digital platforms CMS web content brand communications data or automation solutions.
- Clear complete and agreed requirements that minimise ambiguity rework and uncontrolled scope change.
- Effective partner alignment and timely resolution of requirements process and decision gaps.
- Solutions that demonstrably meet business operational and user needs.
- Strong traceability across scope requirements build testing and acceptance.
- Successful UAT implementation readiness and transition into operational support.
- Measurable contribution to project outcomes process improvement adoption and business value.
Why join us
At bp we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.
There are many aspects of our employees lives that are meaningful so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options a generous paid parental leave policy excellent retirement benefits among others!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Reinvent your career as you help our business meet the challenges of the future. Apply now!
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
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Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race religion color sex national origin sexual orientation veteran status or disability with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g. accessing the job application completing required assessments participating in telephone screenings or interviews etc.). If you would like to request an adjustment/accommodation related to the recruitment processpleasecontact us.
If you are selected for a position and depending upon your role your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening medical review of physical fitness for the role and background checks.
Required Experience:
IC
About Company
Para começar, gostarÃamos de te fazer um convite: Vem valorizar a vida com a gente! É isso que nos move todo dia. É isso que fazemos juntos. A BP – A Beneficência Portuguesa de São Paulo tem uma linda trajetória de mais de 160 anos, marcada por transformações que trazem cada vez mais ... View more