Business Administration Manager

Business Administration Manager

Leeds Hospital Finance Fixed Term Full Time

Up to 33000 per annum depending on experience

37.5 hours per week

We are seeking an experienced and proactive Business Administration Manager to lead hospital administrative team drive data quality excellence and ensure the effective management of financial administration processes.

This is a pivotal role responsible for ensuring accurate and timely patient and financial data capture supporting revenue collection consultant payments invoicing and regulatory compliance. Working closely with the Finance Performance Manager (FPM) consultants senior leaders and administrative teams you will champion continuous improvement and embed best practice throughout the hospital.

This is an excellent opportunity for an experienced administrator or operational manager to play a key role in supporting high-quality patient services while ensuring the financial and administrative integrity of the hospital.

At Nuffield Health the UKs largest healthcare charity everything we give our patients members and customers would not be possible without you. Your passion your warmth your drive to make a difference. Whether its driving connected health helping the nation transforming experiences or building the career you want we give you the support to do it all. Join our journey. It starts with you.

As our Business Administration Manager you will:

• Lead and manage hospital business administration teams.

• Champion data quality across the hospital ensuring the accurate and timely capture of patient and financial information.

• Act as the primary liaison between the hospital and the FPM

• Ensure all chargeable activities are captured validated and invoiced accurately and within agreed deadlines.

• Manage consultant fee validation self-pay pricing information and associated financial queries.

• Oversee the resolution of patient and consultant invoicing queries ensuring excellent customer service throughout.

• Monitor performance using KPIs audits and exception reporting to identify and address data quality issues.

• Drive continuous process improvement and ensure compliance with standard operating procedures and national process maps.

• Build strong relationships with stakeholders across the hospital including Senior Management Teams Heads of Department Consultants and external Medical Secretaries.

To succeed as a Business Administration Manager you will have:

• Experience managing administrative teams within a healthcare financial or service-based environment.

• Strong understanding of data quality financial administration invoicing and process management.

• Proven ability to build effective relationships with a range of stakeholders.

• Experience using KPIs audits and reporting tools to drive performance improvements.

• Excellent problem-solving and customer service skills.

• Strong communication coaching and training abilities.

• Ability to manage multiple priorities and deliver results in a fast-paced environment.

• A commitment to data accuracy and operational excellence.

• Strong leadership and people management capabilities.

• A collaborative approach to stakeholder engagement and change management.

• A continuous improvement mindset with a focus on efficiency compliance and customer experience.

Helping you feel good.

We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options. At Nuffield Health we take care of whats important to you.

Nuffield Health Leeds Hospital

Nuffield Health Leeds Hospital is proud to have received a Good rating from the health care regulator the Care Quality Commission (CQC). The CQC highlighted that patient care was at the heart of the service and this is testimony to the commitment skill and pride of the team at the hospital.

Our successful purpose-built hospital deals with complex surgery and a vast range of specialities involving some 300 consultants. There are 80 bedrooms an 8 bed Level 3 critical care unit and 6 theatres (2 Stryker laparoscopic and 2 laminar flow). We are close to the city centre and central railway station.

Join Nuffield Health and create the future you want today.

If you like what you see why not start your application now We consider applications as wereceive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.

It starts with you.